Account Manager
Current• I currently manage a growing portfolio of client accounts within the Automotive industry, maintaining frequent client contact, translating requests into detailed briefs for our website developers and updating website content within our CMS.• I compile monthly and quarterly digital performance reports which I present in client meetings, both online and at the dealerships. The reports consist of key website statistics with YoY comparisons, product reviews (AutoEdge, AutoTransact, SEO/PPC etc.) as well as website suggestions and new integrations to hit monthly bespoke targets.• I support a small executive team, manage timeframes and expectations of high priority jobs in the system and resolve client queries/disputes in a professional manner.• I liaise with internal departments, including, Digital Marketing, Data/Stock, Projects & website developers, as well as external third parties, such as AutoTrader, SalesMaster, Codeweavers etc.