-Greet tables warmly and introduce the OneDine QR code system. Explain the step-by-step process of how the QR code system works for viewing the menu, placing the orders, and making payments.-Provide personalized recommendations based on personal favorites, guest preferences, and dietary restrictions.-Deliver beverages promptly and accurately to guests.-Make handcrafted cocktails and other beverages for guests.-Efficiently and accurately deliver food orders to guests.-Engage with guests in a friendly and professional manner, answer questions, and provide assistance to enhance their overall dining experience, including detailed explanations of our menu items, their fresh ingredients, and how they can use our QR code system for a convenient dining experience.-Support guests with their takeout orders, ensuring accuracy and completeness while accommodating their needs to facilitate a seamless takeout experience.

-Promote Chica Chida through social media, campus events, and word-of-mouth marketing.-Organize and execute on-campus events and activations to generate excitement and awareness of Chica Chida products.-Coordinate product sampling events and demos at local liquor stores and campus venues.Enhance social media presence, driving significant online engagement and brand visibility.-Successfully increase brand awareness and product sales through targeted event planning and execution.-Build and sustain strong relationships with local businesses, resulting in product placements and sponsorships.-Demonstrate excellent communication and networking skills within the campus community.-Create and share engaging content on personal and brand social media channels to boost brand visibility.-Develop and maintain relationships with campus organizations, local bars, and restaurants to secure product placements and sponsorships.-Collaborate with a national network of ambassadors to share ideas, strategies, and best practices for effective brand promotion.-Participate in marketing campaigns and initiatives, including email sign-ups, giveaways, and contests.

-Conducted comprehensive research on world-class brands and leading conferences to enhance Gartner’s offerings and elevate the company’s standing in the market. -Conceptualized micro and macro moments and surprise and delight initiatives to enhance the attendee experience.-Analyzed feedback from over 4,000 post-conference survey responses. Identified trends, areas of improvement, and satisfaction levels. Summarized findings into actionable insights and created recommendations for future conferences.-Created a training resource for associates to ensure they are equipped to deliver exceptional attendee support onsite.-Assisted with directional guidance, information desk operations, attendee intercepts, and registration for a conference with over 5,000 attendees. -Shadowed executives in Customer Excellence, Marketing and Communications, Social Media, Conference Branding and Journey, Logistics, and Registration.

-Daily Social Media Management -Creating Organic TikTok Content and Instagram Reels-Managing Influencer and Ambassador Campaigns-Collaborating with Content Creators and Influencers for Original User Generated Content-Working with Regional Event Promoters to Enhance Marketing Efforts-Working with Local Brands to Enhance Marketing Efforts-Managing local "on-the-ground" marketing around Charleston, SC-General Marketing Assistance -Generate and execute creative marketing and content ideas-Implement and manage comprehensive advertising and content analytic strategies to optimize ticket sales -Utilize advanced analytics tools to track and analyze the effectiveness of advertising campaigns and content engagement

-Warmly greet clients and inform assigned stylists of their arrival-Offer beverages and chat with clients who are in the waiting area-Book and confirm appointments via phone, Vagaro, and email-Process transactions (cash and credit cards) -Kindly answer questions about services and schedule appointments based on availability-Inform clients about new services and products-Maintain a tidy salon with a clean atmosphere-Assist salon stylists with any requests-Keep track of transactions and inventory

-Excelled in an 8-week internship at Liberty Place by Hilton Club, a Hilton Grand Vacations property in Charleston, SC.-Gained hands-on experience across diverse departments each week: guest services, concierge, marketing, sales, engineering and loss prevention, food and beverage, housekeeping, and business administration. -Provided exceptional customer support by resolving reservation inquiries promptly and effectively to exceed guest expectations. -Developed a strong understanding of the sales and marketing process at Hilton Grand Vacations by working alongside sales and marketing professionals. -Assisted in engineering preventative maintenance operations, ensuring smooth property functionality. -Learned the value in enforcing customer safety protocols through hands-on experience in loss prevention strategies.-Collaborated in food and beverage operations in the Owner's Lounge, enhancing guest dining experiences.-Learned the importance of having pristine housekeeping standards, and how it contributes to high guest satisfaction rates.-Gained valuable insights into executive administration by working closely with the General Manager's Executive Assistant.-Networked with 29 fellow interns among 7 HGV locations, fostering valuable professional connections.-Engaged in 34 insightful panel discussions with industry professionals.-Overall, this internship has provided me with a comprehensive understanding of the hospitality industry as a whole.

Communicated with and occupied guests while they were waiting to be seated.Provided menus and answered questions about items with personal feedback in order to create a more intimate dining experienceProcessed POS transactions, including credit cards, gift cards, cash, checks, and refundsCalculated accurate wait times and informed servers of newly seated parties for speedy service

Planned lessons in accordance with learning objectives for each gradeHelped students learn drawing, coloring, and painting techniquesProvided individual instructions to adapt the curriculum to the needs of students with varying abilitiesPrepared the classroom by organizing and setting up equipment

Managed the overall store experience by communicating and interacting with customersAddressed customer concerns and issues by developing solutions in order to satisfy the customerArranged merchandise by size, color, occasion, and brandFolded, labeled, boxed, and shipped delivery itemsAssisted customers with store or merchandise issuesResponsible for ringing up customer POS transactions in an efficient manner