Chloe Swahn Email & Phone Number

United States

Support and enrich the global employee experience by planning and delivering relevant content to help promote awareness, engagement, and a sense of connection to Relativity's mission, vision, values, and culture.

Highlands Ranch, Colorado, United States

- Collaborated with corporate departments to create and implement internal communications.- Planned and executed effective internal communications and engagements campaigns to educate more than 1,000 employees about Destination Pet's initiatives.- Recommended ways to increase employee engagement in company initiatives based on analysis of employee feedback surveys.- Used Canva and InDesign to create eloquent, visually appealing content for internal communications.- Sought feedback from employees through surveys and questionnaires with response rate of 70%.- Promoted company vision through announcements and communications.- Provided administrative support to senior team members.- Improved operations through consistent hard work and dedication

Westminster, Colorado

- Lead project manager on development of internal communications website which resulted in 98% engagement rate in first year- Maintained editorial calendars for all internal and franchisee communications including newsletters, emails, events webinars, podcasts, and more- Tracked effectiveness of reach and engagement via all communications channels; monthly reporting of analytics; and identify opportunities to increase engagement.- Collaborated with other departments including senior leadership, field support, marketing, and technology to develop and strategize how to best support franchise system through communications initiatives- Collaborated with culture committee on development of initiatives that drive employee engagement, including events, content creation, and communication of Camp Bow Wow's culture and values.- Actively participated on DE&I committee to help drive organizational change in relation to DEI goals and objectives.- Used Adobe Suite for creation of content, photo manipulation and publication design

Denver, Colorado

- Provided insightful reports and data regarding media outreach strategies and social media activity.- Supported C-suite level internal and external communications.- Wrote and distributed press releases regarding firm and individual attorney announcements (board appointments, individual awards/rankings, speaking engagements) which resulted in monthly media mentions.- Oversaw the development of content to support business-related communications to promote firm’s strategic goals, culture, and values.- Managed design, content, and functionality of external website.- Compiled and updated editorial calendars and targets media lists.Establish positive relationships with media representatives to help enhance firm’s media presence.- Created inspirational, informative, and innovative content that backs strategic planning initiatives and helps to enhance firm’s brand.- Developed and implemented social media strategy which increased LinkedIn followers by 1,000 in 2 months.

Golden, Colorado

Plan and execute marketing strategies for loan officers to help them gain new clients and referral partners. Conduct trainings for real estate agents so that they can master company tools.• Design flyers, social media graphics, post cards, email signatures and other materials to develop a brand for loan officers• Plan innovative social media strategies to effectively market loan officers to current and potential clients. Resulted in a 25% growth in referral partners• Create informational materials about the loan process to help inform current and potential clients as well as referral partners• Develop and teach training classes for Real Estate Agents to help them gain a stronger understanding of technology and tools available to them to help grow their business• Conduct 1 on 1 trainings with Real Estate agents to help plan individual marketing strategies• Design co-branded marketing materials for loan officers and Real Estate Agents

Denver, Co

Independent consultation work to help establish a strategic marketing plan to increase ticket sales for a benefit variety show to support The Bug Theatre• Facilitated day-to-day social media marketing to increase ticket sales• Analyzed market research and social media trends to create an innovative marketing plan

Greenwood Village, Co

Advocate for students through consultative sales skills and meticulous organizational skills toinspire them to turn their career and personal goals into their reality. Tasked to maintain apositive department culture through employee relations, mentoring and training.• Strived to align student’s abilities, aptitudes, interests to optimize program selection• Established and an effective communication process that tracks and maintains a studentdatabase in order to move each student through the Enrollment process• Mentored new Enrollment Counselors and acted as a go to person to help with questionsand problems as they occurred on the floor.• Organized and conducted group activities and trainings in order to develop strong workingrelationships between Enrollment Counselors and management• Conducted group trainings with tenured and new counselors on organization skills, notetaking, and communication to create a more streamlined enrollment process• Composed email templates and workflows to help increase productivity

Aurora, Co

Maintain a constant presence on the sales floor while collecting and tracking hourly saleswhile also assisting with training new associates.• Advocated for client’s needs through active listening skills and open-ended dialogue• Assisted with training of key performance indicator reports, sales, cashier systems andprovided coaching as needed• Provided guidance and mentorship to new associates

Lone Tree, Co

Managed client interactions to provide premium customer service to each client.• Regulated inbound calls and communications from clients in order to answer questions and resolve problems• Recognized by upper management for providing a high level of service to clients

Denver, Co

Assisted with video editing, camera work, sound, floor directing, technical director, lighting and grip. • Organized set up of video equipment for in-studio and field shoots• Conducted market research related to programs and shoots• Refined video material through Adobe Premiere Pro • Collaborated with Emily Griffith School's marketing department to create digital promotional materials

Denver, Co

Student Internship tasked to assist in the creation and organization of promotional materials• Conducted market research for promotional videos and shoots• Assisted in the tracking of media clippings and creation of internal and external documentsCreated a promotional calendar through HootSuite

Highlands Ranch, Co

Customized the admissions process to each student’s needs and goals and mentored theEnrollment department’s new counselors• Trained and mentored new employees to help them acclimate to the department andcompany• Conducted trainings with mentees to help them establish an effective process forworking with students• Delivered a superior level of service to clients to help them meet educational andprofessional goals

Aurora, Colorado

Mediated inbound and outbound telephone calls between the prospective students and educational institutions. Recognized as employee of the month for June 2013.

Denver, Co

Student internship while a full-time student responsible for market research, market analysis and event management.• Conducted market research and analysis to provide creative ideas for future strategies• Coordinate details of promotional events• Directed a staff responsible for successful completion of event activities

Denver, Co

Student internship responsible for market research and development of digital marketing materials.• Designed electronic promotional marketing materials• Conducted live social media blogging on Facebook and Twitter for forums and summits• Demonstrated the ability to adapt to changing social media landscapes by developing innovative strategies

Promoted from entry-level-cashier to lead cashier to handle cashier supervision and additional office management support. Successfully performed duties of shift scheduling, customer service, payroll processing, time keeping and price management. Promoted after demonstrating leadership abilities, reliable and consistent work performance.

Provided customer service by taking and filing food orders, cleaning dining area and providing cashier services.

Bachelor Of Science (Bs), Marketing, 3.95

Bachelor Of Arts (B.A.), Communication, General, 3.66

While working on my first Bachelor degree, I also completed a study abroad program in Barcelona, Spain. I had multiple internships.