Chloé Gillespie Email & Phone Number

Detroit, Mi, Us

Detroit, Mi, Us

Detroit Metropolitan Area

• Captures high-quality images based on client’s needs• Communicates with clients for optimal end results• Color correct + retouch images for clients with Adobe Software• Provides design services such as Graphic Design, Logo Creation, Résumé Design, Stickers, Product Branding + more

Detroit, Michigan, United States

• Provided exceptional client service while efficiently addressing loan inquiries received through incoming calls• Assisted with general loan maintenance post closing; including tasks such as handling transactions + technological support• Consistently performed at a high level, surpassing both the minimum quality and production metrics established for the position, as well as the company average• Ranked #3, #14 and #15 for the company's Servicing Team in July / October / November 2023 for the Highest Quality + Client Satisfaction Reviews amongst 300+ Team Members

Detroit, Michigan, United States

• Communicated with clients through various outreach methods such as inbound / outbound calls and emails, while ensuring regulatory compliance• Performed fraud checks on quotes and documents before sending over for final contracting• Created contracts with DocuSign / assisted with funding for the dealer• Handled title and registration responsibilities on behalf of the dealer and client

Detroit, Michigan, United States

• Spotted process gaps to ensure continued automation and process improvement in our business area• Communicated with clients through various outreach methods such as inbound and outbound calls, emails, and chat while ensuring regulatory compliance• Worked on an evaluation process ensuring that compliance and legal requirements were maintained on sales calls; unified processes and provided feedback for sales teams to help reach their goals• Assisted with addressing operational and servicing questions and concerns, as well as second voicing escalations

Detroit, Michigan, United States

Detroit, Michigan, United States

Detroit, Michigan, United States

The Rock Honor’s Nominee for Top Performing Automotive Communication Specialist at Rocket Auto for 2020 - 2021

Grosse Pointe Woods, Michigan, United States

• Oversaw salon operations including client & staff scheduling, multi-line phones, social media platforms, & employee/business goals• Created + maintained strong client relations for repeat business & product sales• Maximized sales through upselling, product knowledge & promotions• Handled salon inventory + product ordering while maintaining vendor relationships

Grosse Pointe Park, Michigan, United States

Served as Upper Management for the highest grossing store in the country for 2017 + 2018• Supervised a team of 15-25 team members, as well as staff efficiency + quality of overall production• Fulfilled orders accurately while providing consistent exceptional customer service in person + through high-volume phone sales• Handled inventory + product ordering, along with tracking labor management to continuously achieve & surpass company OKRs + increase store profits• Increased + secured catering sales through networking & customer appreciation

Troy, Michigan, United States

Assisted in the Printing & Production Departments• Prepared jobs for printing whilst ensuring detailed accuracy of client data entry through use of Microsoft Excel • Advanced retouching of portraits with use of Adobe Photoshop • Daily use of server-based workflow for seamless communication amongst departments

Grosse Pointe, Michigan, United States

• Directed and oversaw daily operations and production• Analyzed sales reports, profit/loss, and identified ways to cut costs and improve overall performance• Product ordering, staff hiring/training, scheduling, and business quality control• Sales promoter through use of social media, fundraisers, catering, and donations to local community causes

Greater Detroit Area

Served as Photo Assistant when needed to local photographer focused on portrait + lifestyle photography. • Assistant & Contributor to creative direction for shoots in Michigan from a variety of styles.• Retouched final images for clients with Adobe Software • Assisted with lighting and technical aspects on shoots (Set-up, take down, adjustments)

Grosse Pointe, Michigan, United States

• Assisted customers & provided excellent service • Kitchen/food prep, inventory, stocking• Fully trained in the following Departments: Deli, Bakery, Meat & Seafood, and Customer Service• Responsible for coordinating and executing sample presentations and promotions for the store.

Bachelor Of Fine Arts - Bfa, Photography

High School Diploma