Chloe Hellberg Email & Phone Number

Portland, Or, Us

Bellevue, Wa, Us

Beverly Hills, California, Us

Support to Ticketmaster clients in all of their management needs by building, updating and reviewing events in real time.- Managed multiple client accounts on Salesforce, including the Rose Quarter, Seattle Theatre Group, APE & Tacoma Dome- Built out live events and promotions daily for clients on Ticketmaster's Host software using a command line interface- Implemented new technologies and products, providing support & ongoing training when new features were released- Maintained and cultivated great relationships with clients and provided assistance based on each clients' specific wants and needs- Identified and assisted in resolving event programming related errors

Wilmington, Delaware, Us

- Created a full stack applications; Live project viewable at Resource-Hub.com- Learned how to implement different serverless microservices in a project, deployment process and hosting- Worked through Amazon course on Architecting Serverless Solutions for various goals and potential outcomes- Wrote article for company blog about my experience learning AWS and its accessibility to all programming levels

Portland, Oregon, Us

Responsible for the overall management and operations of the Customer Service and Ticket Sales Office.- Principal liaison between Ticketmaster and Oregon Ballet Theatre- Responsible for creating seating maps, season events, subscription plans, and pricing tables using Ticketmaster's Archtics platform.- Responsible for maximizing revenue by responding to sales trends.- Provides balanced sales reports to Marketing and Finance departments.- Collaborates with Marketing department to provide recommendations for all ticket sale campaigns.- Supervises, hires, and trains all Customer Service staff.- Manages one team lead and three customer service representatives.- Strives for the highest level of customer service.

Portland, Oregon, Us

Primary focus of the role is to generate customer excitement and subscriptions that support the Ballet's ongoing mission.- Quickly moved from a Customer Service role into Patron Services Lead in June 2016.- Answers diverse questions, resolves ticketing issues, and engages customers around new programs.- Actively reaches out to current and former patrons to sell season ticket subscriptions.- Works to build group and corporate sales prospects with Marketing Director.- Processes and tracks all payment plans for group and corporate ticket sales.- Provides a concierge-style experience to high level donors.- Reviews and prepares ticket donation requests for community fundraiser events and galas.

Bellevue, Wa, Us

Responsible for developing and implementing strategies and operational systems at the branch level to ensure the office grows and functions in valuable ways.- Managed all administrative systems including databases, property sales transactions, and listing agreements.- Maintained all inventory of supplies and marketing materials.-Managed Customer Relationship Management database for entire office.- Oversaw the implementation of Paperless Pipeline software.- Trained and assisted staff with software applications for both office and personal equipment.- Implemented automated system to track schedules for MLS listings, paperwork deadlines, and upcoming calendar events.- Managed staff billing and accounts payable.

Directed the annual giving program by cultivating, stewarding, and soliciting a broad number of constituents with varied levels of donating capacity.- Tracked all contact information, donor level of giving, and membership renewal dates.- Project managed three events for the National Geographic: Greatest Photographs of the American West exhibition with 500+ attendees.- Responsible for managing multiple vendors, budget, and marketing coordination for donor related events.- Maintained membership accounts through University of Oregon's Advance Donor Database software.- Liaison and tour guide for high-level museum members.

Herzogenaurach, Bavaria, De

- Assisted customers as a cashier and completed sales transactions quickly and accurately in a fast paced environment.- Exceeded customer expectations by being a passionate and enthusiastic brand ambassador.- Integrated quickly into a well-established company and team and won April Employee of the Month.

Certificate In Web And Mobile Development

Bachelor Of Arts (B.A.), History Of Art And Architecture