Chloé Hennequin
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Chloé Hennequin Email & Phone Number

Customer Care Team Lead at Indy
Location: Lyon, Auvergne-rhône-alpes, France 5 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Care Team Lead
Location
Lyon, Auvergne-rhône-alpes, France
Company size

Who is Chloé Hennequin? Overview

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Quick answer

Chloé Hennequin is listed as Customer Care Team Lead at Indy, a with 326 employees, based in Lyon, Auvergne-rhône-alpes, France. AeroLeads shows a matched LinkedIn profile for Chloé Hennequin.

Chloé Hennequin previously worked as Responsable Back Office at Fiducial Office Solutions and Assistante Cellule Offres et Marchés at Fiducial Office Solutions. Chloé Hennequin holds Licence Professionnelle, Management Et Développement À L'International En Alternance from Iut Lyon 1.

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Email format at Indy

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Indy

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About Chloé Hennequin

Chloé Hennequin is a Customer Care Team Lead at Indy.

Current workplace

Chloé Hennequin's current company

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Indy
Indy
Customer Care Team Lead
Lyon, FR
Website
Employees
326
AeroLeads page
5 roles

Chloé Hennequin work experience

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Customer Care Team Lead

Lyon, Fr

Responsable Back Office

France

Rattachée à la direction marketing/service clients, j’ai la responsabilité du service Back Office et de ses collaborateurs, ainsi que la gestion des projets transverses de l’entreprise :• Création du service Back Office : Récolte du besoin, définition du périmètre du service, rédaction et mise en application des process• Management de l’équipe : o Recrutement et stabilisationo Formations et développement des compétenceso Gestion des priorités et planning• Analyse de données : o Mise en place de reportingo Analyses de donnéeso Création de KPI• Gestion de projets :o Projet de migration des clients de l’ancien site internet (fos.com) vers le nouveau site internet (fiducial-office-solutions.fr)o Traitement et gestion des leads entrants o Resectorisation des chargés d’affaires mobiliero Registre client uniqueo Nettoyage des données personnelles dans le cadre RGPD

Assistante Cellule Offres Et Marchés

Lyon

• Gestion et optimisation des fichiers nécessaires au bon fonctionnement des outils du service (Base de données / Tarification / Reporting / Planning Appels d’Offres / Charge Travail / Formulaires).• Répartition des tâches au sein de l’équipe (Appels d’offres / Codifications / Autres demandes).• Analyse et contrôle des tarifications de l’équipe avant envoi.• Réponse aux dossiers d’appels d’offres en assurant la lecture et la compréhension du règlement de consultation, la codification et/ou transcodification, la tarification et la constitution de la candidature et de l’offre.• Dématérialisation des appels d’offres publics sur les plateformes.

Nov 2016 - Apr 2020

Assistant Marketing

Pont-Evêque

Communication / Veille / Produits / Participation à la mise en place des outils et supports pour la filiale UK NEOMITIS ltd / Benchmarks / Traduction FR-EN

Sep 2015 - Sep 2016

Conseillère De Vente

Lyon

Management opérationnel - responsable produits - responsable merchandising - Vente - Conseils.

Jun 2013 - Sep 2015
2 education records

Chloé Hennequin education

Licence Professionnelle, Management Et Développement À L'International En Alternance

FAQ

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What company does Chloé Hennequin work for?

Chloé Hennequin works for Indy.

What is Chloé Hennequin's role at Indy?

Chloé Hennequin is listed as Customer Care Team Lead at Indy.

Where is Chloé Hennequin based?

Chloé Hennequin is based in Lyon, Auvergne-rhône-alpes, France while working with Indy.

What companies has Chloé Hennequin worked for?

Chloé Hennequin has worked for Indy, Fiducial Office Solutions, Imhotep Création, and Sinequanone.

How can I contact Chloé Hennequin?

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What schools did Chloé Hennequin attend?

Chloé Hennequin holds Licence Professionnelle, Management Et Développement À L'International En Alternance from Iut Lyon 1.

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