• Manage and monitor ticket tracking software for project lifecycles while maintaining communications across parties.• Purchase supplies for the Facilities department following purchasing best practices.• Attend to daily operational needs and respond to emergency situations as appropriate.

• Represent the University of Michigan as a front facing employee for a diverse population of over four million annual patrons.• Increase accessibility of a closed stacks collection of 53,000+ Blu-rays and DVDs by curating a selection of films in appealing browsing binders organized by genre.• Work with departmental and interdepartmental teams of coworkers, supervisors, and managers to maintain an evolving collection of over fifteen million volumes.• Cultivate community across the library as a member of the Sharing Across One Library team, the Staff Forum Board, and the Day of DEIA 2020 Planning Committee.

• Resolve conflicts calmly with accountability and a solution focused mindset in a high-volume college bar.• Received employee of the month for May 2023

• Liaise between kitchen and guests to ensure safe, accurate food handling and quality guest experience.

• Operate in a fast paced environment with positivity and attention to detail.• Work with an evolving team of coworkers to handcraft specialty beverages efficiently.

• Understand and assist diverse learning needs of 10+ classes while meeting curriculum standards.• Adapt to sudden and unexpected changes to lessons to meet learning goals.• Manage time efficiently in order to plan 10+ lessons a week and grade homework/tests/quizzes.• Coordinate with Co-Teachers and work independently to meet student and curriculum needs.• Navigate life in a country with a different culture and language than my own with a positive attitude and an open mind.

• Maintain a collection of over 43,000 blu-rays and DVDs.• Assist patrons from the University of Michigan and greater Ann Arbor area in accessing the collection.• Initiated the Staff Pick binder to allow employees to share their favorite films with patrons.• Engaged patron interest with creative whiteboard drawings that highlight the Askwith Collection.

• Provided a positive customer experience by cheerfully assisting patrons with their diverse needs to uphold the standards of a University of Michigan institution.• Maintained the organization of the library by shelving books and movies accurately for quick and easy access.

• Prepare museum specimens for a large scale move to preserve them for future generations.• Work thoughtfully with a strong attention to detail to prevent contaminating or disassociation of the specimens.

• Joined the Yellowstone National Park 100 Mile Hiking Club by hiking 100 miles of trails in one summer.

• Fostered a safe, supportive, and fun atmosphere within the program that created an engaged and encouraging community.• Co-led Creative Writing Club where I helped develop engaging activities for our 20+ members to hone their writing skills in a fun and encouraging way.• Communicated with supervisors and peers respectfully to organize community events for 150+ diverse members.

• Promote the Lloyd Hall Scholars Program to prospective students.• Communicate the programs purpose and benefits to diverse audience with enthusiasm. • Lead informative tours of the program dormitory while answering questions with confidence.