Chloe Jang Email & Phone Number

Perth, Western Australia, Australia

Gold Coast, Queensland, Australia

• Responsibilities:
• Educating customers on new technologies to assist them in the future
• Providing relevant banking advice to suit their situation and goals
• Helping customers with transactional and savings banking needs
• Building strong relationships with customers
• Cross selling products and providing referrals for other banking products

Gold Coast, Queensland, Australia

• Responsibilities:
• Managing 5 staff whilst reporting to the Retail Operations Manager and Head Office.
• New staff interviews and training new staff to HappyTel code of conduct and standards.
• Daily inventory control and quarterly stock taking.
• Customer Service and Sales including managing repair and service orders.
• Respond to customer queries and handle complaint clients.

South Korea

• Responsibilities:
• Managed over 12,000 saving accounts personally for the Suncheon National University.
• Maintained high level VIP clients to ensure all expectations were met and to retain their business to NH bank.
• Personally handled Suncheon National University’s payment system, regarding its 400+ staff remunerations.
• Organised and cleared end of day banking documents and ensured safe arrival to BPR centre.
• Personally increased credit card sign up by 25% and increased profitability for the Suncheon Branch.

Education record

Master'S Degree, Accounting

Bachelor Of Arts - Ba, Japanese Language And Literature