Customer Service Representative/Pharmacy Technician
Suffolk, Virginia, United States
•Act as a point of contact for customers.• Assist customers in locating and purchasing merchandise.• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.• Maintain cleanliness of the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.• Communicated with healthcare providers, insurance companies, and patients in person, by email, via fax and telephone.• Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications.•Provide friendly customer service that helped retain customers despite fierce competition in the industry.