Chloe Wolf Email & Phone Number

Downtown Tampa

Tampa

Excelled in client account management, significantly boosting customer satisfaction and loyalty through meticulous coordination and communication.Enhanced clinic operations across the United States through streamlined appointment scheduling and calendar management.Was apart of the global social media strategy, catapulting engagement and online presence.

United States

Managed print collateral production, amplifying promotional efforts.Executed comprehensive data analysis, guiding strategic decisions.Coordinated promotional events, invigorating brand engagement.

Tampa, Florida, United States

Surpassed Wine Club Membership sales quotas by 400%, demonstrating exceptional salesmanship.Fostered customer relationships, enhancing dining experiences with expert wine recommendations.

United States

In my role, I've dedicated myself to crafting a refined and inviting wine experience for every guest that walks through our door. My passion lies in not just presenting our wines, but in weaving stories that connect with people, turning first-time visitors into returning enthusiasts. A core part of my job involves fostering genuine relationships with our patrons. Whether they're newcomers eager to explore the world of wine or seasoned connoisseurs, my goal is to make everyone feel welcomed and valued.Beyond sharing the joy of wine, I take pride in introducing guests to our Wine Club. It's not just about selling memberships; it's about inviting people into a community that celebrates wine's rich culture and diversity. By engaging with guests and understanding their tastes and preferences, I guide them towards joining our Wine Community, where they can enjoy exclusive benefits, deepen their appreciation for wine, and connect with like-minded individuals.Through this journey, I've not only honed my expertise in wine but also in creating memorable experiences that resonate with our guests long after they've left.

United States

Led the strategic planning and execution of comprehensive marketing and sales initiatives, significantly enhancing brand presence and agent productivity across key digital platforms including Facebook, Instagram, TikTok, and YouTube.Innovatively managed individual agent campaigns and team branding efforts, leveraging Adobe and Filmora for high-quality video production and editing, enhancing content engagement and brand storytelling through visual media.Spearheaded the design and production of a wide range of marketing materials, from logos and business cards to email signatures and property flyers, reinforcing the brokerage's identity and ensuring cohesive brand messaging across all touch points.Directed and revitalized annual client events, such as the Client Night at the Ballpark, elevating client relationships and loyalty through memorable, well-executed experiences.Implemented effective lead generation strategies, focusing on texting, social media, and event leads, achieving an average of 40+ new leads per month and utilizing data analytics to optimize marketing efforts and return on investment.Coordinated local events and tradeshows, boosting community engagement and presence, while also celebrating agent milestones and achievements to foster a positive, collaborative team culture.Mastered and utilized advanced real estate marketing systems including the eXp Marketing Suite, KvCore, and Smarter Contact, driving targeted lead generation and streamlining client communication processes for enhanced efficiency and results.This role involved a blend of creativity, strategic planning, and technical skills to drive forward the marketing and sales objectives of the brokerage, demonstrating a profound impact on both the brand’s market positioning and the success of its agents.

Greater St. Louis Area

Generated compelling event content, bolstering online and on-air promotional efforts.Engaged in strategic planning to innovate event participant interaction, enhancing event experiences.Managed promotional activities, including event setup/breakdown, inventory control, and attendee engagement, ensuring successful event execution.Facilitated artist logistics for the Annual 93.7 The Bull Float Trip, ensuringartists were accommodated with appropriate direction.Managed VIP booths, ensuring sponsors, artists, and VIPs had access to fullystocked beverages, upholding the company's standards for hospitality.

Greater St. Louis Area

Excelled in delivering comprehensive outsourced services to customers, focusing on medical billing and reimbursement, embodying the role of a pivotal liaison for problem-solving, research, and effective resolution of disputes and inquiries.Consistently achieved recognition for exceptional call-center customer service, ensuring positive and effective outcomes for every client interaction, fostering satisfaction and loyalty.Maintained a top-tier performance ranking within a competitive team environment, securing a position within the Top 5 of 40 employees consistently for handling the highest volume of calls, executing the most orders, and achieving an average customer service evaluation score of 97% for outstanding service delivery.Demonstrated meticulous attention to detail in order verification and processing, guaranteeing accuracy and zero errors in order placement, thus upholding the company's standard for operational excellence.Actively contributed to fostering a positive organizational culture and community engagement by participating in various committees at Cardinal Health. These efforts were aimed at promoting workplace positivity, organizing charitable activities, and enhancing the company's commitment to community service and philanthropy.

Greater St. Louis Area

Spearheaded consumer engagement initiatives at various events, ensuring an outstanding and memorable experience for attendees by effectively distributing prizes and samples, and providing exemplary support to the event team.Represented and elevated the brand presence of all five St. Louis-based radio stations under Hubbard Broadcasting, along with key sponsors, through strategic participation and visibility at events.Led the execution of Integrated Marketing Events for notable sponsors such as BJC, Buffalo Wild Wings, and MoDOT. This role involved orchestrating campaigns to meet and exceed predefined lead generation and metric goals set by the marketing team.Employed expertise in photography and videography to capture compelling content at high-profile events including Pointfest, Wayback Pointfest, KSHE Bike Shows, and KSHE Midwest Wingfest, enhancing promotional efforts and sponsor visibility across platforms.Collaborated closely with the sales and marketing teams to devise and implement innovative marketing campaigns and strategies, ensuring cohesive and effective promotion of station events. This included contributing to post-event analyses and recaps, providing valuable insights for future planning and execution.

Brentwood

Led the digital visual presentation of new and used vehicle inventories by capturing high-quality photographs, ensuring optimal online engagement and interest.Diligently maintained and updated vehicle listings on the company website, verifying accuracy in car specifications and details to provide current and prospective customers with reliable information.

Greater St. Louis Area

Delivered exceptional customer service, consistently ensuring guests enjoyed a memorable dining experience at Rock & Brews Restaurants.Possessed comprehensive knowledge of the restaurant's offerings, including beer, liquor, wine, and specialty cocktails, to provide informed recommendations.Maintained meticulous attention to detail to meet and exceed customer needs effectively.Practiced active listening skills to accurately understand and fulfill job responsibilities, ensuring precision in order execution and customer satisfaction.

Greater St. Louis Area

Directed and supported a team of 200 lifeguards across 43 pool locations within the Bi-State Area, including South County, St. Charles, West County, North County, Eureka, and Wildwood.Guaranteed comprehensive coverage and efficient completion of all pool responsibilities, ensuring a safe and welcoming environment for patrons.Partnered with staff to conduct regular safety checks and uphold the highest standards of facility safety and security.Worked in close coordination with the management team to communicate ongoing maintenance needs, including cleaning, chemical adjustments, and essential repairs, to maintain optimal pool conditions.Successfully managed staffing requirements to ensure adequate lifeguard presence and operational efficiency at each location.

Greater St. Louis Area

Directed program activities to meet community needs and YMCA objectives, launching new activities and broadening the program's reach in accordance with strategic goals.Cultivated partnerships with key community organizations, including the American Red Cross, to enhance program visibility and impact.Oversaw the recruitment, training, and development of a diverse team of 90 employees, from high school students to the older generation, adopting a coaching management style that fostered an open and supportive team environment.Implemented marketing and communication strategies, utilizing media relations and social media to increase program visibility and engagement.Demonstrated exemplary relationship-building skills, ensuring timely and empathetic responses to all member and community inquiries and concerns.Analyzed program statistics to monitor and evaluate the effectiveness and participation in the program, using insights to make continuous improvements.

Saint Louis, Missouri

Delivered exceptional customer service, ensuring patrons enjoyed memorable dining experiences.Possessed comprehensive knowledge of the bar's selection of beers, liquors, wines, and specialty cocktails, enabling personalized recommendations.Demonstrated meticulous attention to detail to accurately meet and exceed customer needs and preferences.Excelled in active listening and communication, ensuring precise order fulfillment and prompt resolution of any inquiries or concerns.

Saint Louis, Missouri

Enforced pool rules and policies, prioritizing the safety of all patrons to maintain a secure swimming environment.Skillfully executed emergency procedures to ensure the well-being of swimmers in critical situations.Actively promoted YMCA swimming programs, enhancing community engagement and participation.Managed the security of the pool area, ensuring all doors were locked post-closure to maintain safety standards.Maintained accurate records, including incident reports and daily checklists, to ensure compliance and operational efficiency.Demonstrated the ability to respond decisively to environmental or safety incidents, including weather-related closures or health hazards.Upheld the YMCA's core values of honesty, caring, respect, and responsibility in all tasks and interactions.Fulfilled additional responsibilities as assigned, contributing to the team's overall success and the YMCA's mission.

Hillsboro, Missouri, United States

Managed the concession stand operations for all athletic events, ensuring smooth service delivery and customer satisfaction.Handled ticket admissions, streamlining entry processes for attendees to foster a welcoming event atmosphere.Coordinated event setups and closures, overseeing all logistical aspects to ensure venues were prepared and returned to order efficiently.Performed sideline duties during soccer and volleyball matches, supporting event operations and enhancing the game-day experience.Maintained the cleanliness and organization of the Fitness Center daily, promoting a hygienic and inviting workout environment.Contributed to the softball/baseball field preparation team, performing tasks such as drawing foul lines, raking leaves, and cleaning dugouts to ensure play areas were in top condition.Controlled music playlists during volleyball and basketball games, creating an engaging and energetic atmosphere for players and fans alike.Recorded volleyball game statistics, providing accurate and timely data for team analysis and performance tracking.

Greater St. Louis Area

Delivered exceptional customer service, ensuring all guests enjoyed their dining experience to the fullest.Exhibited meticulous attention to detail, guaranteeing that all customer requests and needs were met with precision.Practiced attentive listening and communication skills to accurately fulfill customer orders and address inquiries, enhancing overall satisfaction.Demonstrated comprehensive knowledge of menu offerings providing personalized recommendations to guests.Managed multiple tables efficiently under fast-paced conditions, maintaining a friendly and welcoming atmosphere.Participated in ongoing training and team meetings to continuously improve service standards and restaurant operations.

Bachelor Of Applied Science (B.A.Sc.), Sports Management

Activities and Societies: Health and Sport Science Club, Missouri Baptist University SoftballPursuing my passion for sports, I earned.

Bachelors I Health, Physical Education, And Recreation, Sports Management

Activities and Societies: University of North Alabama SoftballAt the University of North Alabama (2013-2014), where I pursued a Bachelor's.

Associate Of Arts (A.A.), Business/Commerce, General

Activities and Societies: Jefferson College SoftballAt Jefferson College, while earning my Associate of Arts, I excelled academically.

High School Diploma, General Studies

Activities and Societies: Varsity Softball (State Champion) Varsity BasketballDuring my high school years, I immersed myself in sports.