I am a person with two daily missions ~ and that is to bring a smile to the faces of those whom I meet and to equip people with disabilities with the skills necessary to find employment!The hospitality industry has given me the opportunity to work with customers and allows me to deliver this joy on a daily basis! I can also see a great future for our industry and how it can reach its arms out to others. There is a lot of dignity and fulfilment in finding work and keeping a job. I believe that we can make the job market more accessible to those with disabilities given time and training. My first professional experience of working with customers, was as a teenager and I must admit I found it quite daunting! More often than not, I looked like a tomato as my face went red from embarrassment from having to constantly talk to strangers. However, the more I was involved in the workplace, the more I realised how suited I was to it and how much I love working with people. I am grateful to the hospitality industry for the confidence it has given me as a person and as a professional. So I know how daunting it can be to start out and make sure my students are as comfortable as they need to be to thrive.Being fortunate enough to have lived in seven different countries. I feel that it is important and advantageous, to be aware and sensitive of other cultures so that I can navigate situations effectively and sensitively.