Chloe Miranda Email & Phone Number

Santa Monica, California, United States

- Curate, source, and maintain a $70,000 wine inventory with competitive pricing to meet sales goals, while keeping cost of goods sold at a 26% margin, under the leadership of James Beard-nominated and Michelin Star Chef Jeremy Fox- Create and execute quarterly wine education programming to drive sales and enrich our staff’s knowledge and experience- Develop creative strategies to drive wine sales such as: obtaining a retail license to allow for wine to be sold on our takeout platforms, partnering with Table22 to offer a monthly in-depth and interactive wine subscription, and planning wine-focused, ticketed private events- Manage a Front of House staff of approximately 50 employees by giving them the tools they need to succeed. This involves in-depth systems of organization and communication to perpetuate a positive work environment.- Execute high standards of hospitality by creating a memorable guest experience, and handling guest and staff concerns in a positive and constructive manner- Proficient in Toast, 7shifts, Slack, Resy, OpenTable, Tripleseat, WordPress, and Adobe inDesign

Los Angeles, California, United States

- Worked for award-winning chefs Ori Menasche and Genevieve Gergis, executing high standards of service and performance in an extremely fast-paced, high-stress environment - Required to know all ingredients and complex cooking techniques involved in each dish- Gained extensive knowledge of their wine program, which focuses on natural, biodynamic, small-production wines made with integrity - Responsible for training all new servers. Proficient in Micros and Aloha

Los Angeles, California, United States

- Coordinated and managed staff during a high-volume, fast-paced service- Led the team by running pre-shift meetings, coordinating the floor plan and flow of service on OpenTable, and running the host stand- Trained new employees on all restaurant operations- Sent nightly sales reports and was responsible for handling large sums of money- Experience with Peruvian cuisine and wines of South America

Orlando, Florida, United States

- Responsible for leasing a 730-resident property to full capacity- Developed and coordinated the sales and marketing strategies and campaigns for the property to ensure full market occupancy- Supervised 12 leasing staff members and set goals and expectations for performance- Planned and oversaw community outreach events. Created advertising relationships with local restaurants to sponsor our events. Utilized social media strategies to encourage resident participation- Produced and maintained all marketing materials including the property website