Chloe Ng Email and Phone Number
I’m Chloe, a second-year student at the Singapore Institute of Technology (SIT) pursuing a Bachelor's Degree in Hospitality Business!With a solid foundation in hospitality management, marketing, event creation, and data analytics, I have a strong passion for the tourism industry.As someone who thrives in collaborative environments, I have honed my interpersonal and technical skills through various internships and work experiences. My strong communication abilities also enable me to collaborate effectively and build meaningful connections in any environment.With the readiness to take on new challenges, I continuously seek opportunities to enhance my skills and broaden my experiences.Let’s connect on LinkedIn!
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Guest Services AssociatePan Pacific Hotels Group Feb 2023 - PresentSingapore, Singapore -
Guest Services AssociatePan Pacific Hotels Group Sep 2022 - Feb 2023Singapore, SingaporeDuring my internship, I took up the position of a Guest Service Ambassador at Pan Pacific Serviced Suites on Beach Road and PARKROYAL Serviced suites! - Efficiently handled guest arrivals and departures.- Mastered the HMS system used to handle all guest reservations and information.- Collaborated with a team of more than 10 people to deliver high-quality service and guest satisfaction.- Demonstrated strong communication skills and a proactive approach in handling responsibilities during internship.- Proposed lobby improvement ideas during internship, including the successful implementation of a refreshments bar.
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Customer Service CrewR&B Tea Nov 2019 - Apr 2022Singapore- Provided professional and courteous customer service at multiple R&B outlets, consistently receiving praise from both supervisors and customers.- Assisted Outlet Managers with monthly stock-count and efficiently organising incoming inventory, ensuring a well-maintained workspace that enhances service efficiency.- Operated the Point-of-Sale (POS) system with efficiency and accuracy to process transactions.- Collaborated with a team of more than 4 people to handle customer orders with precision and speed, optimising workflow and reducing customer wait time.
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Service CrewShake Shack Mar 2021 - May 2021Singapore- Served as a part of the Front Of House (FOH) crew, consistently demonstrating a friendly and welcoming attitude while delivering excellent customer service.- Operated within a rotational role system, quickly mastering the responsibilities in various areas of the workplace to ensure smooth operations.- Collaborated with a diverse team across multiple sectors to ensure timely delivery of orders, upholding the highest standards of service quality.
Chloe Ng Education Details
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Hospitality Business With A Specialisation In Travel & Tourism -
Diploma In Tourism And Resorts Management And Minor In Foreign Languages (Japanese) -
'O' Levels
Frequently Asked Questions about Chloe Ng
What company does Chloe Ng work for?
Chloe Ng works for Pan Pacific Hotels Group
What is Chloe Ng's role at the current company?
Chloe Ng's current role is Hospitality Business student at Singapore Institute of Technology with background in Business Communications.
What schools did Chloe Ng attend?
Chloe Ng attended Singapore Institute Of Technology, Ngee Ann Polytechnic, Tanjong Katong Girls' School.
Who are Chloe Ng's colleagues?
Chloe Ng's colleagues are Tj Badris, Kasey Findlay, Edgar Sun, Yihang Tan, Shirley Elpedes, Nikadekyuliwulandari Nikadekyuliwulandari, Shin Nwe.
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