Chloe Evans's Location
Memphis, Tennessee, United States, United States
Chloe Evans's Contact Details
Chloe Evans work email
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Chloe Evans personal email
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Chloe Evans phone numbers
About Chloe Evans
Atlassian product suite (Jira, JSM, Confluence) implementation specialist and program manager. Digital nomad with 25 years experience in Digital UX focused Program and Product Management. I excel at translating and bridging the gaps in customer, business, and technical needs with cross-functional teams. Strategic, decisive, and action oriented change agent, passionate about executing collaborative team approaches to move beyond siloed "throw it over the wall" processes. I thrive on customer centered digital innovation and process improvements, and love complex challenges.Adaptable and comfortable with a variety of project management styles and product development approaches, including Agile, Scrum, Kanban, Waterfall, iterative design & development, user centered design, test & learn, Design Thinking, across the entire product/project lifecycle.
Chloe Evans's Current Company Details
Freelance
Atlassian Implementation Consultant, Digital Program Manager (Freelance)
Chloe Evans Work Experience Details
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Program Management ConsultantFreelance Mar 2022 - PresentFreelance Program Manager specializing in Digital design, development, and UX programs and product development. Expertise in Jira and Confluence implementation and process optimization. Available for contract projects, staff augmentation, short and long term consulting. Digital nomad primarily based in Memphis, TN and Costa Rica. Timezone flexible.
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Senior ConsultantOmg Tech Partners Apr 2023 - Jul 2024Kent, Oh, UsAtlassian implementation Sr. Consultant/Program Manager, specializing in Jira Software, JSM, & Confluence Cloud implementations, business process optimization, and best practices for Agile teams. -
Sr. Program Manager, Operations - Digital & InnovationSt. Jude Children'S Research Hospital - Alsac Aug 2021 - Mar 2022Memphis, Tn, Us• Lead divisional Operations Program Manager for newly formed ALSACx Digital and Innovation division.• Mentor and training of junior team members.• Worked closely with divisional senior leadership team to develop and implement Agile workflow processes utilizing Jira, onboarding tools, and communications processes for the largest division within the organization. • Created and maintained divisional wiki/intranet site in Confluence. • Served as divisional SME and IT liaison for collaboration tools including Jira, Confluence, and MS Teams.• Led divisional Communications Board, working closely with Sr. VP to develop and execute communications strategy. Prepared bi-weekly divisional communications distributed to SLT and ELT across the organization.• Program Management support for strategic projects as needed. -
Sr. Program Manager - Digital Experience SolutionsSt. Jude Children'S Research Hospital - Alsac Sep 2019 - Aug 2021Memphis, Tn, Us• Team lead, supervisor and mentor for growing Digital PMO team within the department.• Lead Program Manager responsible for working with leadership to review, prioritize, schedule, and assign cross-functional Agile team members to digital marketing campaigns and initiatives based on overall organization needs and team capacity, ensuring the right work is being done at the right time.• Responsible for development of process improvements and change enablement for Digital Experience Solutions department. Successfully implemented a new digital project/campaign intake and workflow management process and tools to facilitate digital-first shift in fundraising due to COVID, which is now serving as a model for other departments within the organization.• Solutions oriented project manager, guiding cross-functional teams and business partners in devising cohesive, implementable solutions and quarterly roadmaps to meet business and audience goals.
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It Project ManagerSt. Jude Children'S Research Hospital - Alsac Jan 2019 - Sep 2019Memphis, Tn, Us• Solutions oriented project manager, guiding cross-functional teams and business partners in devising cohesive, implementable solutions to meet business and audience goals.
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Co-Owner, EntrepreneurCo-Motion Studio Aug 2013 - Dec 2018• Opened and grew a successful local brick and mortar and mobile community dance studio from the ground up. • Hands-on responsibilities included developing a business plan, grant writing, accounting, website management, PR, social media marketing, purchasing, inventory and supply management, POS management, retail sales and customer service, community liaison, supervising staff, event management, developing and teaching hula hoop dance class curriculum, production of handmade hula hoops, choreography and performance, and maintenance of our physical space.
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Sr. Program Specialist, EcommerceAutozone Jun 2011 - Nov 2013Memphis, Tn, Us• Product Manager for AutoZonePro.com B2B Commercial ecommerce program.• Leveraged user-centered design principles and customer needs analysis to create a best in class B2B eCommerce solution. Gathered feedback on desired features and interface design directly from customers via surveys, issue report analysis, beta testing, on-site customer visits, website analytics, and usability evaluations.• Key projects and feature enhancements included full site user experience redesign, Mobile strategy, internal and external Search, Authentication, Product Catalog and Content Management, Checkout, and integrated Marketing campaigns.• Defined site features, project scope, business requirements, user-interface design, wireframes, content strategy, and go-to market strategy and training.• Release management of iterative project and maintenance releases. Introduced and expanded adoption of industry standard tools such as Basecamp, Jira, and Axure to facilitate collaborative product development and streamline iterative release management across business, development, and support teams.• Training and support for dedicated help desk and field sales teams on new product features, issues, and launch communications. • Mentored and supervised junior team members. -
It Project ManagerSedgwick Cms Sep 2010 - Jun 2011Us• Project management of client implementations and customizations.• Dedicated IT PM for key client accounts – managing ongoing enhancements, maintenance requests, and support issues. Clients include Honda, Delta, Boeing, and Cisco. -
Sr. Project ManagerLokion Oct 2005 - Apr 2010Memphis, Tn, Us• Dedicated project management team lead, strategist, and primary client contact for all interactive projects for luxury kitchen appliance manufacturer Viking Range Corporation, ranging from end-to-end website redesigns and eCommerce implementations, to social media, interactive brand strategy, and interactive marketing campaigns.• Led a large cross-functional and collaborative team of product managers, business analysts, UX designers, graphic designers, front and back-end developers, tech lead, QA, and junior project managers.• Lead Project Manager and supporting Information Architect for multi-million dollar B2B and B2C major site redesign projects; Oracle ATG Commerce, B2B, and Content Administration implementations; and Scene7 implementation for Viking Range Corporation.• Program Manager for ongoing systems maintenance, support, and iterative enhancements to vikingrange.com, vikingcookingschool.com, Viking Cooking School POS and Admin system; My Viking Planner dealer kiosks, and three Viking distributor extranets.• Mentored and supervised junior PM department team members. Implemented company wide internal and client facing process improvements. • Consulting and training expert on Oracle ATG Content Administration and content strategy for a variety of other clients referred to us by Oracle ATG Support seeking my hands-on expertise in ATG implementations for complex product catalogs.• New business development consulting and proposal writing. -
Project Manager/Business AnalystMedtronic Sofamor Danek Apr 2005 - Oct 2005Minneapolis, Mn, Us• Project Manager for web development and interactive media projects for internal, surgeon, and consumer-facing websites and applications.• Requirements gathering, information architecture, user-interface design, QA/Testing, developed communications and launch plans. -
On-Site Project Lead: Fedex.Com Content ManagementLokion Dec 2003 - Sep 2004Memphis, Tn, Us• Managed submission and approval of all customer-facing contributions to fedex.com. Reviewed and approved submissions for online style guide compliance, user experience, and brand guidelines.• E-Commerce Marketing liaison for the TeamSite Content Management system, including strategy, support, training, and coordination with IT resources.• Designed and launched a more streamlined content approvals process and tools for managing internal and vendor managed contributions to fedex.com. Requirements gathering, project management, training, launch, maintenance, and product management of the fedex.com Content Management extranet.
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On-Site Client Service Advisor For FedexQuarry Integrated Communications Oct 2001 - Sep 2003St. Jacobs, Ontario, Ca• Planned, sold, and managed over $2.5 million in interactive and strategic marketing services for a variety of high-profile FedEx e-business initiatives, including application and website development, user experience and graphic design, market research, and usability evaluations.• Pursued new business development opportunities; managed client relationships; wrote proposals; negotiated and closed sales; managed contracts and billing.• Managed tactical execution and delivery of project work; managed client expectations, scope, negotiated change requests, and issue resolution; working with remote services team in Canada.• Trained and mentored new client services team members.• Developed and implemented more efficient project management and service processes, saving time and budget for clients and Quarry. -
Project Management ConsultantLokion Jun 2001 - Sep 2001Memphis, Tn, Us• Developed and implemented company-wide project management methodology and project accounting processes for a professional services start-up company.• Business development and strategic account planning.
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Junior Project ManagerMarchfirst/Usweb Cks Aug 2000 - Apr 2001• Project manager for simultaneous multi-million dollar end-to-end software development projects. Wrote proposals, statements of work, and change orders; managed project schedule and budget; prepared weekly status reports and revenue projections.• Worked closely with VP of Project Management to create and implement new project management processes. Trained and mentored service team members.• Successfully identified and improved upon pre-existing gaps in billing and revenue tracking process, thereby reducing outstanding AR and increasing project revenue.• Clients include: Fannie Mae, Aetna USHealthcare, US Airways, and The World Bank
Chloe Evans Skills
Information Architecture
Usability
Content Management
E Commerce
Project Management
Content Strategy
User Experience
User Interface Design
Web Design
Software Development
Web Development
Crm
Usability Testing
Social Media Marketing
Requirements Gathering
Strategy
Hula Hoop
Entrepreneurship
Dance Education
Small Business
Wordpress
Digital Strategy
Event Management
Social Media
Strategic Planning
Product Management
Consulting
Start Ups
Business Development
Business Analysis
Marketing
Management
Agile And Waterfall Methodologies
Jira
Basecamp
Atg Commerce
Team Building
Mobile Devices
Cross Functional Team Leadership
Content Management Systems
Digital Marketing
Sales
Program Management
Training
Leadership
Integrated Marketing
Online Marketing
Client Services
Chloe Evans Education Details
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University Of MarylandEnglish
Frequently Asked Questions about Chloe Evans
What company does Chloe Evans work for?
Chloe Evans works for Freelance
What is Chloe Evans's role at the current company?
Chloe Evans's current role is Atlassian Implementation Consultant, Digital Program Manager (Freelance).
What is Chloe Evans's email address?
Chloe Evans's email address is ev****@****ude.org
What is Chloe Evans's direct phone number?
Chloe Evans's direct phone number is +190141*****
What schools did Chloe Evans attend?
Chloe Evans attended University Of Maryland.
What are some of Chloe Evans's interests?
Chloe Evans has interest in Hula Hooping, Social Services, Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Health.
What skills is Chloe Evans known for?
Chloe Evans has skills like Information Architecture, Usability, Content Management, E Commerce, Project Management, Content Strategy, User Experience, User Interface Design, Web Design, Software Development, Web Development, Crm.
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