Chloë Q. Email and Phone Number

Partnered with visual, content, and research peers as the UX lead for Tableau Public, Tableau's public-facing and free community platform, to build features for data story consumers and visualization creators. During my tenure I established an Agile-inspired pairing workflow with developers and design partners to ideate, build, and quality test designs in real-time. I conducted and supported research and usability studies, co-led feedback and testing sessions with product ambassadors, and pitched exploratory concepts to marketing, design, and product leadership informing future redesign efforts. Following my time on Tableau Public, I transitioned to Tableau’s marketplace team, Tableau Exchange, supporting user experiences for consumers, application partners, and developers in the facilitation and exchange of Tableau add-ons and tools (such as templates, extensions, and data connectors). I collaborated with design, product, and engineering leadership and colleagues to frame and define the mission and strategy for the Exchange product space, informing upcoming priorities and design needs. Wherever possible, I facilitated workshops to assist with feature framing, scope, content and design strategy.Aside from my product team work, I conducted workshops with the wider design team on topics like product illustration frameworks and design principles, mentored and collaborated with UX design and product design interns, and led team rituals/activities including design critiques, retrospectives, and team-building events.

As part of Allstate and Arity (an internal startup), I practiced Agile XP methodology, working closely with a team of researchers, engineers, data scientists, and product managers to drive goals for lean product development. I co-led research, interviewing, and user testing in tandem with designing user flows, wires, and low to high-fidelity mockups in quick design, build, test cycles. I also facilitated workshops (a passion of mine) around human-centered design, lean product management, and team scoping/kickoff sessions.

As a product designer, I collaborated with Punchkick's internal R&D accelerator focused on building HR technology products. Working in weekly Agile sprints, my responsibilities included research discovery and user interviews during customer pain validation cycles, along with rapidly testing and iterating concept prototypes. I created experience maps, user flows, and wireframes for early-stage concepts, in addition to designing social ads, landing sites, and pitch presentations for MVP sales validation.

I transitioned into the world of experience and digital product design through DESIGNATION, a full-stack bootcamp specializing in UX, UI, and Front-End Development. I utilized user-centered design methodologies to conduct user research, interviews, and usability tests, translating synthesized insights into hi-fi wireframes and mockups. Additionally, I designed and developed assets including personas, journey maps, task models, user flows, and responsive wireframes/prototypes for exploratory projects and startup clients.

I designed and edited digital maps to accompany news stories on National Geographic's news website. Tasks included conducting research for map content and data (such as georeferencing and digitizing images), communicating with story editors and authors regarding article content, and following appropriate design specifications for projects.

I edited and updated the library’s metadata for county-level GIS data as part of an online Open Geoportal project. Additional duties included updating the library’s new website, filing and organizing items, checking inventory, helping patrons locate materials, and answering questions regarding reference.

I worked with other student cartographers and the lab director to design and produce maps and graphics for various clients, both within and outside of the university.

I created a competitive analysis of current web applications similar to NOAA’s Sea Level Rise Viewer in order to provide data for user experience/user design scenario research centering on NOAA’s proposed Lake Level Viewer tool. Additional tasks include writing academic paper excerpts, creating data charts, and coding stakeholder responses to lo-fi mockups of the Lake Level Viewer, emphasizing metrics measuring the usability and utility of the envisioned tool design.