Chloe Taylor Email & Phone Number

Shepperton, England, United Kingdom

London, England, United Kingdom

Heathrow

East Sheen

Heathrow

* Responsible for 16 airlines - Quotations/spot rates, handling quotations/rates * Maximising revenue for my client portfolio * Being a key point of contact for queries both internally and externally * Corresponding with airlines and freight forwarding clients via telephone and email * Liaison with sales and operations/customer services * Supporting field sales team with any ad hoc requirements

Heathrow

* Responsible for daily processing of cargo reservations * Communicating with customers both internally and externally * Liaising with airlines and handling agents to resolve day to day problems * Up-selling market – ensuring that we are maximising profits and margins * Responsible for building and maintaining customer relationships

Heathrow

CARGO AGENT * Coordinate and facilitate incoming and outgoing shipments for transportation companies and other businesses * Liaising with internal and external customers, raising any queries or complaints * Managing the Cargo inbox and distributing emails to relevant departments * Complete security screening of the cargo including checking weight and/or volume meets export consignments * Checking for any damage to the cargo * Ensuring all paper work is completed when cargo is presented to customer

Heathrow

* Operate and control the airlines flight for the exporting and importing of customer’s shipments * Correspond with second and third parties to ensure all company standards and targets were maintained. * Responsible for handling any customer queries or complaints via telephone and email * High volume correspondence with internal and external heads * During my time at Dnata I managed to qualify in H.M.Customs computer systems that generate messages for shipments to leave and arrive to the UK. * Filing and documenting any Cargo related paperwork * Ad hoc office administration responsibilities