Food And Beverage Attendant
CurrentAs a Food and Beverage Attendant at Notting Hill Hotel I strive to provide the best customer service to patrons in the hospitality industry.- Maintain a current RSA certificate- Write up over 20, ranging from 2 to 40 pax bookings for each shift- Clear plates and drinks from all customers tables- Serve 100+ customers consistent good quality beverages each shift- Reach sales total goals of $2000 on busy nights- Take part in 1 hour professional development sessions 4 times a year, in the form of alcohol tastings to increase knowledge of the products being sold to patrons.- Customer support- Sales- Issue resolution- Skill development- Answer customer queries and concerns with a positive attitudeKey achievements:- Promoted from bussie to bartender due to outstanding commitment to work- Trained new staff members by showing them where all products were in the bar