Chloe Lin Email & Phone Number

United States

• Conduct comprehensive market research and analysis to identify and evaluate new business opportunities, and provide data-driven to support strategic decisions
• Inputting invoices in SAP BW tools managing business projects and providing data analysis. Responsible for order resource allocation and progress control to meet business operation model
• Utilizing Excel and QuickBooks to monitor the business's financial performance and ensure A/R is delivered on time within budget and enable to provide regular reports on progress
• Build and maintain strong relationships with clients and assist in negotiating and closing deals by conducting weight calculations and aiding in customer clearance procedures

United States

• Assist an average of 100+ customers per shift, providing friendly and efficient service to ensure a positive customer experience
• Demonstrate proficiency in operating point-of-sale (POS) machines, processing cash transactions accurately and efficiently
• Collaborate with team members to meet daily sales targets and improve operational efficiency, contributing to a 15% reduction in wait times during peak hours
• Possess the capability to resolve various work-related challenges. By gathering diverse perspectives and ideas, ultimately leading to effective solutions, and providing exceptional customer service.

United States

• Provided exceptional customer service by serving and assisting over 500 customers daily, addressing their needs and concerns in a timely and courteous manner
• Increased sales revenue by effectively implementing marketing strategies, resulting in a maximum profit of $1,500+· Maintained accurate accounting records, generating a daily profit of $2,000+
• Trained new hires on customer service procedures and company policies, contributing to the development of a high-performing team
• Developed strong communication and problem-solving skills through daily interactions with customers and colleagues

Brooklyn, New York, United States

• Conducted daily financial analysis, leveraging order numbers of 200+ and revenue data of 1000+ to accurately calculate the day's profitability and enter the statistical earnings of employees
• Negotiated partnerships with 50+ merchants to join the platform and expertly formulated contract terms to drive the company's economic growth of 3000+ profits

Finance, General

3.9/4.0

Finance