Chloe Zeng Email & Phone Number

Delivered impactful solutions that boosted client satisfaction and engagement- Led design for diverse client projects. Defining product vision and deliverables through collaboration, resulting in a 40% client satisfaction rate.

Improved operational efficiency by developing all-in-one innovating data-management tool- Boosted operational efficiency 50% by developing a responsive, cloud-based SaaS data-management tool from inception to launch.- Optimized user workflow by designing a customizable dashboard, enabling users to dynamically configure data modules.- Identified key pain points in pet health, vaccination histories, geographical tracking, and family trees through user research with mixed methodologies, including informative interviews.- Improve retrieval efficiency ~50% by build comprehensive data-base.

Led feature design and cross-functional collaboration to drive product quality and user satisfaction- Led the creation of an engaging user experience to drive user growth and retention, resulting in a 200% increase in the user base through strategic usability testing and timely feature releases.- Enhanced an 50% improvement in brand satisfaction by created innovative design which increased brand recognition and user engagement.- Optimized onboarding by introducing gaming fiction methodology, resulting in a ~50% improvement in user retention.- Led a ~200% increase in UGC by drove product quality and user experience to implementing iterative 'Create Your Own Challenge' design and testing processes.

Everywhere, Us

Boost transition rate via redesign wallet hierarchy - Enhanced data visibility and streamlined digital asset management by revamping the fintech app's wallet feature, resulting in a 36% increase in transaction rates through visually appealing UX- Drove follower growth to 350K by using after-effects and premiere pro creating compelling motion graphics and product demo videos for social platforms.- Established reusable UI components for the design library to enhance consistency and efficiency across product teams.

Bentonville, Arkansas, Us

- Developed a new member treasure hunt experience for Sam's Club by introducing VR technology, using Unreal Engine 4 to designing a virtual shopping environment to improve member engagement.- Designed a POC for SPACE membership engagement at Sam's Club, targeting Scan & Go users, Plus members, auto-renew users, credit card holders, and e-commerce users, to inform and engage members on their benefits upon joining, enhancing membership value recognition.

Mountain View, California, Us

Virtual and MIX Reality Console company - Developed immersive 3D interactive scenes for Archifiction’s naked-eye mixed reality platform, showcasing hardware capabilities and interactivity across industry demos, which supported successful funding progression from seed to Series A.

Salt Lake City, Ut, Us

The GApp Lab (therapeutic games and apps) is a collaboration between the Center for Medical Innovation and the Entertainment Arts and Engineering Program.- Drove end-to-end UIUX design for the Ubaby-fit app targeting expectant mothers.- Collaborated with stakeholders and cross-functional team, conducted user research, storyboard,interaction design, information architecture, prototyping, and testing.

Draper, Utah, Us

- Enhanced brand visibility and market appeal by designing commercial packaging, marketing banners, and brochures for a nutrition company at Ludaxx, increased product recognition and customer engagement.

Salt Lake City, Utah, Us

Graphic design Intern-Designed and typeset clients' advertisements based on their requirements. -Collaborated with the Art director and delivered graphic works for the Magazine. Published date: July 2014 - Aug 2014.

Master Of Science - Ms, Entertainment Arts And Engineering

Bachelor Of Arts (Ba), Digital Arts