Chloe Zintz Email & Phone Number

San Antonio, Tx, Us

Boulder, Co, Us

St Petersburg, Florida, United States

• Provided exceptional customer service to season ticket members, addressing inquiries and resolving issues promptly to enhance member satisfaction.• Assisted customers with ticket purchasing, management, and overall ticket sales, ensuring a seamless and user-friendly experience.• Supported Membership Services during both gameday and non-gameday shifts, demonstrating flexibility and dedication to service.• Acted as a key representative of the organization, fostering positive relationships with season ticket members and promoting engagement with the team.• Educated season members on benefits, promotions, and special events, increasing overall member participation and loyalty.• Maintained accurate records of ticket sales and member interactions to streamline processes and improve service delivery.• Collaborated with internal teams to enhance service offerings and address member feedback for continuous improvement.• Demonstrated strong communication skills by effectively conveying information to diverse audiences, ensuring clarity and understanding.

Dallas, Texas, United States

• Develop and execute comprehensive social media strategies aligned with overall marketing objectives, ensuring brand consistency across all platforms.• Manage day-to-day activities on various social media channels, including content creation, scheduling, publishing, and community engagement. Also, monitoring social media trends, analyzing performance metrics, and generating reports to track key metrics and optimize content for better engagement and reach.• Collaborate with cross-functional teams to create compelling visual and written content, including graphics, videos, and copy, tailored for each platform.• Collaborate with clients to understand their goals, gather requirements, and deliver tailored social media strategies and campaigns that meet their objectives and expectations.• Executed dynamic graphic design solutions tailored to various social media channels, demonstrating adaptability and a keen understanding of each platform's unique visual requirements to maximize audience reach and impact.

Dallas, Texas, United States

• Proficient in building targeted media lists through extensive research and utilization of media databases, enhancing outreach efforts and coverage opportunities• Demonstrated ability to foster strong internal connections, liaising with cross-functional teams to align strategies and ensure seamless execution to meet both organizational goals and client requirements• Proven track record in managing diverse social media accounts across various platforms, engaging audiences, and driving brand visibility through compelling content and consistent messaging• Collaborated at contributing creative ideas with peers to develop blog posts, enhancing content quality and relevance

Oklahoma City, Oklahoma, United States

• Completed primary and secondary research on target audiences’ knowledge and engagement with OKC Spark brand, including creating, distributing and monitoring surveys, impromptu interviews, formal interviews, and a focus group• Drafted various press releases, media advisories, social media posts, a social media calendar, Gantt Chart and various advertisements to help boost the OKC Spark brand to target audiences• Created monthly events, such as, a monthly podcast, fall softball tournament, home game light shows, player appearances and local business collaborations to create audience awareness and community involvement for the OKC Spark brand

Oklahoma City, Oklahoma, United States

• Utilized Sprout Social for the planning & posting of social content, and to gather monthly analytics reports for multiple clients• Drafted press releases, researched social trends, and created, planned, and posted social content for clients, while facilitatingcommunity engagement through their social platforms• Attended social content shoots, and assisted in social content brainstorms by contributing content ideas and presenting popularsocial media trends• Corresponded with clients to identify their goals, and developed monthly content calendars according to their feedback

Norman, Oklahoma, United States

• Facilitated communication between company staff and customers through phone and email support• Collaborated with company executives in branding and data collection using Microsoft Office and Google Suite programs inpreparation of an upcoming company expansion• Directed the creation and execution of bilingual signage for use in the manufacturing plant• Developed and organized files in an archive for efficient and easy retrieval

Centerville, Iowa, United States

• Provided administrative support such as data entry, spreadsheet management, and responding to phone/email inquiries• Compiled, organized, and distributed company agendas and files throughout the office• Produced and compiled necessary copies into binders for companywide meetings• Collaborated with manager to create and assemble binders of company Emergency Response protocols

Public Relations, Communication, General

Activities and Societies: Public Relations Student Society of America, Sports Business Association, OU Dance Marathon, Union Programming.

High School Diploma

Activities and Societies: National Honor Society, Student Council, Fellowship of Christian Athletes, Talented and Gifted (TAG) Cheer.