A “Start­up” eCommerce company to serve customers as well as business­-to­-business and drop shipping customers by selling smart gadgets, toys, home & kitchen accessories, mobile accessories, pet supplies, automobiles accessories. www.dhaqee.comMonitor and report sales activities and trends based on data analysis of future replenishment orders, pricing updates and products requiring potential revision.Manage all aspects of E-commerce division and oversee day to day operations.Responsible for SEO content: Google Analytics, Visitors Traffic Real Time Statistics and Shopify Portal (user experience, keywords, page ranking, generate leads, content optimization, marketing analytic).Maintaining and coordinating master assortment across all portals (2000+ SKUs).Manage payment gateway Pro PayPal and Shopify payment Gateway, online platform supports Live Chat, social online media marketing Easy Social Share (support for Facebook, Instagram, Twitter, Pinterest, YouTube, Email).Administer and audit orders, coupons, sales (by date, product, category, customer list), day-to-day inventory and routinely conduct live traffic for security problems.Configure/add/remove/edit items and images to provide the most accurate representation of our products on each customer’s web portal.

Provide customers with an exceptional online user friendly shopping experience.Lead and manage day-to-day promotions, site content updates, merchandising and A/B testing.Report on all aspects of website productivity, identifying optimization opportunities.Research, recommend and implement site enhancements that can improve overall customer experience and increase conversion.Perform Quality Assurance testing of all updates and new functionality in different browsers and across devices.Driver and influencer of new digital ideas, promotions and offerings.Manage the E commerce Customer Support Team.Adding new products and making other related changes to a Magento based websiteManaging Amazon and eBay account.Adding products and manages quantity, pricing, related tasksProcessing online orders and making sure it reaches to our valued customer.Making follow up calls after sales to make sure customer satisfaction.

Hunting for the bid documents on state, educational and federal bid portals and sorting out the best relevant opportunities. Contributing towards design, estimation and pricing of projects / engagementsManaging and writing responses for state, educational and Federal RFP/RFQWorking closely with vendors/distributors e.g. Ingram Micro, TechData, Synnex and Shoreview to get Special Bidding Pricing for the Bid/RFQ/RFP relevant equipmentAssemble and maintain internal Procurement documentation relating to the bidding process, including recording management approval relating to RFP/RFI/Quotes and contracting actionsRoutine check on Rebates & Promotions with manufacturers/distributorsEstablishing and maintaining a good relationship with manufacture’s representatives which is helping to get Special Bid Pricing and promotions on their equipment/software

Collaborate with Sales Account Executives to develop effective customer pricing proposals to maximize account revenue and profitabilityWorking closely with the manufacturers and distributors to get Special Bid Pricing which helps sales team to win the projectsMaintain the correct pricing in the system including the websites and CMS (E-Automate) resulting correct figures in the company's book of accountingDevelop fact-based pricing recommendations by conducting account specific analysis of projected shipments, revenue, costs, service requirements and profitabilityRoutine check out of the prices over the websites as well as internationally known shopping portals like websites, Amazon, Google shopping etc., avoiding any loss on the product sold and is about to.Analyze industry and competitive pricing trends to identify opportunities for pricing adjustments while maintaining market competitivenessDay to day correspondence with the top companies worldwide like MBM Destroyit, Fellowes, Kobra, Intimus, Dahle, HSM, Qomo, Panasonic, Hitachi etc.Processing of Orders ensuring the correctness of the pricing and productMaintenance of all the websites and correspondence with Customers worldwide, handling their queries and concerns including the Logistics Side, Certificate of Origin, ensuring timely delivery of the product to end user

Accurate processing of supplier invoices, in line with agreed payment termsProcessing and reconciliation of vendor payments, after internal department approvals and statement of account from vendor.Reconciling key supplier accounts and allocating direct debitsLiaising with other internal departments and suppliers to resolve queries or disputesFilling accounting records properly which will help in case of retrieval in futureOpen new supplier accounts on Quickbooks, ensuring all appropriate authorizations have been documented and supplier details provided are correct and completeProcessing & booking of Expense claims, creation of employee code in Quickbooks, final settlement of employees and monthly payroll addition & deduction based on approval from HR & Line ManagerProviding documentation evidence during Audit or management in case of queries for expensesAccurate booking of petty cash expenses after proper authorization and supporting documentation, reconciling petty cash on month basisReviewing expenses accounts for the month and passing necessary accrual entries and maintaining accrual schedulesAssisting and participating in Monthly/yearly closing activities.