Caitlin Mccurrie, Ph.D.

Caitlin Mccurrie, Ph.D. Email and Phone Number

Director of Research @ Intercom
United Kingdom
Caitlin Mccurrie, Ph.D.'s Location
Melbourne, Victoria, Australia, Australia
Caitlin Mccurrie, Ph.D.'s Contact Details

Caitlin Mccurrie, Ph.D. work email

Caitlin Mccurrie, Ph.D. personal email

n/a

Caitlin Mccurrie, Ph.D. phone numbers

About Caitlin Mccurrie, Ph.D.

A recovering academic, turned to industry to help companies make great experiences with my doctoral-charged research skills.I see research questions through both the lens of an academic and an applied researcher, giving me a balanced perspective of rigor (how much and when) and pragmatism, as well as a large tool kit of methods to draw from.Ph.D in social and media psychology at University of Melbourne.

Caitlin Mccurrie, Ph.D.'s Current Company Details
Intercom

Intercom

View
Director of Research
United Kingdom
Website:
intercom.io
Employees:
1770
Caitlin Mccurrie, Ph.D. Work Experience Details
  • Intercom
    Director Of Research
    Intercom
    United Kingdom
  • Atlassian
    Senior Research Manager (Agile And Devops)
    Atlassian Apr 2024 - Present
    Sydney, New South Wales, Australia
    Delivering insights and supporting product development for Jira, Compass, Bitbucket, Jira Align, and Jira Product Discovery
  • Atlassian
    Research Manager - Agile And Devops
    Atlassian Mar 2023 - Apr 2024
    Sydney, New South Wales, Australia
  • Atlassian
    Research Manager - Economy
    Atlassian Feb 2022 - Mar 2023
    Sydney, New South Wales, Australia
    Buyer experience, growth, developer platform and ecosystem
  • Atlassian
    Lead Researcher
    Atlassian Apr 2021 - Feb 2022
    Sydney, New South Wales, Australia
  • Atlassian
    Senior Ux Researcher
    Atlassian Jun 2020 - Apr 2021
    Sydney, New South Wales, Australia
  • Melbourne School Of Psychological Sciences
    Honorary Fellow
    Melbourne School Of Psychological Sciences Sep 2021 - Present
    Melbourne, Victoria, Australia
  • Myob
    Senior Design Researcher
    Myob Sep 2019 - Jun 2020
    Melbourne, Australia
  • Myob
    Design Researcher
    Myob Aug 2018 - Sep 2019
    Melbourne, Australia
    Creating innovative tools for accountants and bookkeepers. Working in a lean, collaborative, and user-focused environment, involved in all stages of product development - from project inception through to product optimisation and marketing strategy. Engaged in a diverse range of research projects, tactical to strategic. Designing the research operations for the company, fostering research skills in others, and facilitating a culture of experimentation through mentoring and collaboration. Designing and supporting research operations of a 40+ design team.
  • Infoxchange
    Data Scientist
    Infoxchange Nov 2018 - Apr 2019
    Melbourne, Australia
    Join data from various sources (and in various formats), analyse, interpret the results, and present the data in understandable dashboards that can be shared internally and with external business partners. Set up data cleaning and analysis pipelines that automatically update dashboards to reduce human error and improve efficiencies.
  • Technique Solutions Pty Ltd
    Cx Researcher
    Technique Solutions Pty Ltd Jun 2018 - Nov 2018
    Melbourne, Australia
    Technique Solutions is a world-leading provider of specialised safety gear and ‘tool drop prevention’ solutions for the resources, construction and scaffolding industries. Technique Solutions sought to move into the American market but needed to strategically choose branding that resonated both with their existing Australian base and the new, American market. In order to minimise their risk and maximise their chance of success, (1)I ran a branding experiment that tested many potential branding strategies, and (2) an exploratory study of the American/Australian markets to capture information about the different needs and experiences of these two customer bases.
  • Karma3
    Research Lead
    Karma3 Jul 2017 - Jul 2018
    Melbourne, Australia
    Leading UX/UI/CX research projects that support software development. Disseminating research results and design recommendations to UX designers, developers, and product owners. Managing all aspects of research: experimental design, participant recruitment, data collection, data analysis, reporting research, design recommendations. Conducting primary and secondary market research to support the marketing team, business leaders, and product development (e.g., contextual inquiry, semi-structured interviews, focus groups, conjoint analysis).
  • Defence Science And Technology Group
    Researcher
    Defence Science And Technology Group Jan 2016 - Jan 2018
    Melbourne, Australia
    Mixed methods assessment of influencers and information sharing on Twitter Engaged in all aspects of the research projects from design, recruitment, analysis, and application. Designed data-driven personas to help DSTG understand information sharing and social influence online. This body of work sought to understand the users, their experience, and their motivations online. I collaborated with the the Big Systems Research Group at the University of Melbourne to explore sharing in Twitter networks and support the development of their real time analytics application, RAPID.Digitial trace behavioural data, survey data, and previously published research was triangulated across multiple sources to inform our understanding of how, why, and who shares information online.
  • University Of Melbourne
    Graduate Teaching Associate
    University Of Melbourne Jan 2014 - Dec 2017
    Melbourne, Australia
    Teaching a range of undergraduate levels various domains of social psychology, including personality, unconscious mind, statistical/research methods.
  • New Zealand Brain Research Institute
    Intern Researcher
    New Zealand Brain Research Institute Nov 2013 - Nov 2014
    Christchurch, New Zealand
    Collection and analysis of brain imaging data (fMRI and MRI)Analysis of imaging data using MATLAB Summarising of research for publication
  • University Of Canterbury
    Research Assistant
    University Of Canterbury Jan 2012 - Feb 2013
    Christchurch, New Zealand
    Designed new techniques to recruit participantsCollected behavioral data using E-Prime softwareDeveloped analysis techniques for cognitive psychological data.

Caitlin Mccurrie, Ph.D. Skills

Qualitative Research Statistics Spss Research Design Quantitative Research Science Data Analysis R Research Psychology Scientific Writing Experimental Design Academic Writing Analysis Data Collection Public Speaking Microsoft Office Teaching Teamwork Microsoft Excel Microsoft Word Qualitative Data Analysis Quantitative Analysis Survey Design Project Management Lab Management Wireframing Prototyping R Studio Market Research Human Centered Design Ux Research Ui Research Qualitative And Quantitative Research Methodologies Social Psychology Agile Methodologies Adobe Photoshop Balsamiq Sketch Invision User Research Customer Service Usability Testing Microsoft Powerpoint Contextual Inquiry Management Marketing Communication Stakeholder Management

Caitlin Mccurrie, Ph.D. Education Details

Frequently Asked Questions about Caitlin Mccurrie, Ph.D.

What company does Caitlin Mccurrie, Ph.D. work for?

Caitlin Mccurrie, Ph.D. works for Intercom

What is Caitlin Mccurrie, Ph.D.'s role at the current company?

Caitlin Mccurrie, Ph.D.'s current role is Director of Research.

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What schools did Caitlin Mccurrie, Ph.D. attend?

Caitlin Mccurrie, Ph.D. attended University Of Melbourne, University Of Canterbury.

What are some of Caitlin Mccurrie, Ph.D.'s interests?

Caitlin Mccurrie, Ph.D. has interest in Children.

What skills is Caitlin Mccurrie, Ph.D. known for?

Caitlin Mccurrie, Ph.D. has skills like Qualitative Research, Statistics, Spss, Research Design, Quantitative Research, Science, Data Analysis, R, Research, Psychology, Scientific Writing, Experimental Design.

Who are Caitlin Mccurrie, Ph.D.'s colleagues?

Caitlin Mccurrie, Ph.D.'s colleagues are Manuel Cervantes, Niamh C., Andrew F., Afonso Marques, Jess Libuit, Jane F., Rinzen Zabeast.

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