Mohan C Email & Phone Number

Richmond, Virginia, United States

Maryville, Missouri, United States

Hyderabad, Telangana, India

● Analyzed user related platforms and dashboards to extract the insights and data using tools provided by clients for maintaining trusted and safe customer experience on front end portals and Applications.● Performed data cleansing and manipulated by using Excel VLOOKUP, Aggregate, Filters, Macros, imports, queries, Pivot Tables, UDFs, and other advanced excel functions/ formulas.● Reviewed and performed Quality Checks on the data for accuracy and validations as per Standard Operating Procedures (SOPs). ● Followed GDPR for regulating and securing user data according to the guidelines set by the client as per Service Level Agreement (SLA).● Conducted analysis documentation to identify areas of gaps/ risks for creating policy pages, reports, and dashboards.● Developed interactive reports and created Key Performance Indicators (KPI) dashboards using Tableau and Power BI.● Designed and developed a custom database using MySQL (Tables, Views, Functions, Procedures and Packages) for storing and identifying the trend of abuse which helps in designing the policies of workflow/ process models.● Performed transformations on the data like cleaning, aggregation, joining, merging, grouping, filtering, etc., using SQL and Python libraries like Pandas.● Collaborated with Machine Learning team to develop models for identifying harmful or fraudulent user behavior which helped in building predictive models.● Conducted exploratory data analysis (EDA) to identify hidden patterns, anomalies and uncover trends in the datasets using Python.● Trained and mentored about 118 new operators about the project and policies need to be followed on daily basis tasks for 6 months.● Performed analytics running SQL queries on the BigQuery and MySQL server for data extraction and finding out some insights out of the data.

Hyderabad, Telangana, India

Master Of Science - Ms, Information Systems, 3.9

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering