As a Project Manager with over 5 years of experience, I specialize in planning, directing, and maintaining continuous operations across various technical departments. My background includes team leadership and roles as a Project Manager/Scrum Master, with a demonstrated history in technical operations and the IT industry. I am adept in Project Management, Scrum, Project Coordination, and Leadership, holding an MS in Project Management.Additionally, I bring over 12 years of technical support experience in the education management industry, with expertise in ISP, CCTV, CTV, streaming media, sound, broadcasting, satellite, and video. I possess strong professional skills in IT and media communications, backed by a bachelor's degree in Information Technology.I thrive in environments that demand strategic planning and agile execution, consistently delivering projects that align with business goals while efficiently managing resources. My proven track record includes increasing operational efficiency by 30% and consistently delivering projects under budget.Leadership, to me, is about inspiring teams to achieve excellence. I foster a culture of collaboration and accountability, empowering each team member to contribute their best. I am committed to continuous professional development, both for myself and my team, staying current with industry best practices through certifications and training.I am actively engaged with the project management community, where I share insights and learn from peers. My goal is to lead successful projects and contribute to the evolution of project management methodologies.