Cláudio Monteiro Email & Phone Number

Head Resource Management & Transformation. Identify, drive, support and facilitate efficient & effective transformations/changes - from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. Previous, Head Business Operations for IT&Cloud business at Ericsson in Region Mediterranean. Secure financial & operational results. Steer and boost IT&C transformation.Before, Regional Sales Director for Consulting and Systems Integration business at Ericsson in Latin America. Business Acumen, to drive and execution on the account planning. Shaping and scoping on key and complex deals (eg. Digital and Voice transformations, IT & Cloud).Prio to run the sales integration for a large M&A on the OSS/BSS domain (former Telcordia) to Ericsson.Before, lead diversity teams for more than 10 years, with business acumen, creating several successful business units in different areas: Professional Services; Support Solutions OSS/BSS; Consulting; Systems Integration and IP/IMS. Lead the units to design and execute complex projects with focus on clients needs, positioning them with high level of customer understanding and consultative skills.Motivated and excited for innovation and to be part of the ICT transformation journey. Services professional specialized on Management, Telecommunications, ICT and Services. With demonstrated capabilities on innovation, creation and re-structuring of units in emerging domains. Strong commitment to results and objectives aligned to companies’ core values with a strong focus on customer needs.

Listed skills include Telecom.