Yi Hsun Chen Email & Phone Number

New Taipei City, Taiwan

Taiwan

Product Management-Develop long-term product strategy and vision.-Collaborate with customers and internal teams to define product requirements.-Ensure excellent user experience by working with the design team on UI/UX.-Coordinate with the development team to meet the product development plan.-Conduct competitor research to maintain market competitiveness.Project Management-Develop detailed project plans, including scope, schedule, and resource allocation.-Create and track project timelines to ensure timely completion.-Communicate effectively with all stakeholders (clients, teams, management).-Maintain client contact to ensure needs and expectations are met.-Establish and maintain project documentation for traceability.User Experience Design-Conduct user research and analysis in Taiwan.-Develop Taiwan-specific system optimization strategies.-Redesign systems for localization.

UI/UX Design*Acquired a government website design project and built a new education matchmaking platform from scratch.*-Develop Information Architecture and User Flows: Designed the website and system's information architecture and user flows to ensure users can easily find information and navigate smoothly.-Design Visual Interfaces: Created visual interfaces, including colors, icons, fonts, and all user-facing elements in the product.-Create Visual Elements: Developed visual elements such as styles, images, and graphics to maintain consistency in design.-Cross-Platform Design: Ensured a consistent user experience across different platforms.-Collaborate with Development Team: Communicated with the development team to ensure accurate design implementation and that the final product meets quality standards.-Work Closely with PM: Collaborated closely with the project manager to effectively meet client requirements.-Continuous Optimization: Continuously optimized the website to enhance user satisfaction and improve overall usability.

Requirement Analysis and User Research-Coordinated with stakeholders to conduct user surveys and interviews, ensuring the website met the needs of travelers and partner stores.-Conducted in-depth analysis of traveler characteristics and behavior to design the website architecture tailored for different target audiences (TAs).Website Design and Optimization-Developed user journey maps, empathy maps, and information architecture to improve website usability and information integration.-Designed the website UI and planned dynamic effects to enhance user interaction and experience.Project Management-Maintained close communication with stakeholders and the team to ensure aligned requirements and real-time updates, minimizing repetitive revisions.-Adjusted the website development schedule flexibly in response to expedited physical events, prioritizing key features and proposing solutions for future dynamic effect expansions.

Taiwan, Taipei

AI Interaction DesignDuring my 2-year tenure, I designed 10 AI companions with various personalities and presented an AI app at a 2023 San Francisco exhibition. Responsibilities included:-Developing user flows for consistent AI responses across scenarios.-Designing intelligent flows tailored to meet user needs.-Ensuring AI adaptability to different prompt forms.-Offering UX-driven suggestions for AI alignment with business goals.-Creating smooth interactive experiences considering user needs.-Conducting in-depth user interviews to understand AI feedback.-Extracting insights to optimize AI user experiences.-Conducting systematic testing to ensure consistent AI performance.-Adjusting AI models based on test results for reliability.AR/XR/VR Interaction DesignDuring my tenure, I designed 7 AR/XR/VR apps/systems and showcased 2 at a 2023 San Francisco exhibition. Responsibilities included:-Utilizing professional design tools for visual element adjustments.-Leveraging AR or MR technology for optimized user experiences.-Integrating real-world elements for realism in virtual environments.-Creating 3D or 2D objects using Unity's built-in tools.-Planning and conducting user experience testing.-Collecting and implementing user feedback for system improvements.-Conducting structured user interviews for understanding user needs.-Analyzing interview results for UI/UX design adjustments.Web DesignDuring my tenure, I created 5 websites, handling:-UI/UX visual design for brand consistency.-Integrating design elements for consistency.-Translating designs into HTML structures.-Implementing responsive design.Game Interface DesignDuring my tenure, I designed 3 games, handling:-UI/UX visual design for understandable interfaces.-Utilizing visual elements for enjoyable gaming experiences.-Communicating design concepts for team alignment.-Creating UI Style Guides for design specifications.

UI/UX Design-Perform comprehensive UI/UX design for websites to ensure seamless user experiences.-Design various web elements (e.g., navigation bars, buttons) for enhanced user interaction.-Create user journey maps, UX flowcharts, and website sitemaps for clarity.-Collaborate closely with product managers and dev teams for alignment.-Analyze post-launch user behavior and adjust UI/UX design based on data.-Collaborate across departments to ensure product consistency.Project Management-Lead client requirement interviews and formulate clear product specifications.-Negotiate technical specifications with dev teams and track project progress.-Participate in project testing phases and ensure high-quality outcomes.-Coordinate with other departments for project integration and quality control.

台灣 臺北市

UI/UX Design-Design of internal company systems-Design of company websiteProposal Writing-Wrote a proposal for 3 million within three days of joining and won the bid-Writing of internal company event proposalsPresentation Design-Design of business presentations-Design of internal company presentations

-Responsible for determining the theme and core message of the exhibition, planning according to venue and audience needs.-Selecting suitable exhibits from various sources, including artworks, artifacts, images, sounds, etc., and arranging for their collection and transportation.-Designing exhibition spaces, including layout, display methods, and relationships between exhibits, to effectively showcase the exhibition theme.-Writing exhibition texts, including introductions, exhibit descriptions, guided tour explanations, etc., to help audiences better understand the exhibition content.-Handling promotion and marketing for the exhibition, including producing promotional materials, organizing media events, and promoting on social media to attract more visitors.-Coordinating arrangements for the exhibition with venue management, insurance companies, artists, and other relevant parties to ensure smooth operation.-Evaluating the exhibition, collecting audience feedback and assessing exhibition effectiveness, and devising improvement measures to enhance the quality and appeal of future exhibitions.

Customer Relationship Management-Client visits.-Client payments control.Video Editing-Edited a total of 4 videos.Image Editing-Created 17 images using Illustrator.Administrative Tasks-Prepared quotations.-Created exhibition booth layouts.-Developed proposal presentations.

新北市板橋區

Project Execution-Hosting on-site events (approximately 300).-Managing event execution, handling and resolving various on-site emergencies.Project Management-Generating and drafting project proposals.-Overseeing on-site coordination and management.-Planning events (approximately 280).Communication and Coordination-Organizing teams.-Maintaining emotional connections between instructors.Administration-Analyzing reports.-Handling general administrative tasks and delegated assignments.-Drafting official documents.New Business Development-Recruiting instructors.-Evaluating instructors.-Contracting qualified instructors.-Designing sketches.-Managing instructors.

新北市中和區

Graphic Design-Designing Electronic Direct Mail (EDM).-Creating event posters.Online Marketing-Managing Facebook fan pages.-Planning online promotional events.Curriculum Planning-Designing summer course programs.-Practicing course content delivery.Communication with Foreign Instructors-Discussing course progress with foreign instructors.-Assisting foreign instructors in communicating with parents.Teaching-Tutoring students falling behind in language courses.-Conducting summer course classes.Administration-Introducing course details.-Organizing teaching materials.-Handling admissions.

學士, 會議展覽暨國際行銷

進修, Ux Design

進修, Ui/Ux互動式網頁人才培訓