Cho Mahinay Email and Phone Number

Employee Relations – Provides general advice on employment legislation; supports and advises managers in disciplinary cases or cases of underperformance.Recruitment - provide recruitment for Austin location collaborating with industry experienced recruiters; partnership with staffing vendors and contract management· Conflict Management – Provide problem resolution and conflict management guidance for employees and leaders· Performance Management – Advises managers on performance management process and issues; follows through with managers to ensure appropriate actions are implemented and performance culture is reinforced.· Communication - Keeping employees informed and involved with HR activities; creating and maintaining clear communication systems and tools· Culture and Change – Assist managers in supporting the human aspect of change management. Provides input to the Organizational Development function regarding programs · Community liaison - work with education, nonprofit and/or community contacts to provide impactful support in surrounding area employment · Compensation and Report Analyst· Human Resources Reporting and Analyst

Partner with Vendor On Premise teams during ramps to ensure that Ramp SOP is being utilizedCreate, train and enforce use of recruiting and retention tools at all VOP locationsEnsure all Delivery SOPs are documented, known and followed at all VOP locationsTrack account wide delivery metrics Monitor site level delivery metrics Manages Sub-vendor Partnerships Manage the Strategic DeliveryTeam