Maintain internal accuracy and transparency controls in accounting and bookkeeping.Collaborate with the executive team to achieve financial performance, expand the customer base, and foster a healthy work environment for all employees.Spearhead recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.Supervise and motivate employees to achieve optimal productivity.

Plan and monitor the day-to-day running of the business to ensure smooth progress. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.Oversee and organize customer support processes to enhance customer satisfaction. Manage relationships/agreements with clients, external partners, and contractors.Collaborate with leadership and team to make decisions for operational activities and set strategic goals. Manage procurement processes as well as coordinate material and resource allocation.Create and review proposals and letters; identify and generate potential leads; develop marketing and financial strategies

Provide strategic directions and actively seek input for key business decisions to ensure consistency and high standards for service.Conduct analysis to identify trends and opportunities. Take the initiative to translate analysis into action.Coordinate client services and seek efficient strategies to attract and retain clients. Manage contracts and relations with clients and agents.

Under the general supervision of the Associate Director of Student Affairs, as the student support representative in the student union, I served as an advocate for the student body. My responsibilities:- Developed strategies which helped to increase student inclusion and engagement. Worked with over six student clubs and created materials including flyers, social media campaigns for 30+ student programs. - Supported the Director of Student Affairs in providing student support services such as conducting orientation programs; organizing diversity luncheons and volunteer events for 1000+ attendees. Organized and coordinated more than 10 fundraising events to get donations and support for the homeless shelter communities and student body activities.- Ensured the student body and clubs were compliant to school, SCHEV, and ACICS regulations. Served as an advocate for the student body, effectively conveyed student complaints, suggestions and requests to the appropriate authorities.- Prepared PowerPoint documents to present the teams’ semester reports during executive assessment meetings. Served on a student development committee focused on improving student life on and off-campus.

Served as the first point of contact for applicants, students, and visitorsMy responsibilities:- Interfaced with applicants, students and visitors as well as managed and responded to their inquiries. Collaborated with the Admissions and International Student Services departments to handle and respond to basic requests e.g. I20 and Admission letter pick up. - Assisted in creating processes to aid and maintain the smooth flow of daily operations. Performed clerical tasks such as receiving and sorting mail; maintaining various files and supplies; managing phone lines, routing calls to appropriate persons; and keeping proper daily records using Excel.

As an analyst, I was instrumental in conducting research and data analysis needed for developing and documenting client-tailored solutions. Responsibilities and accomplishments: - Served as an integral team member for over 15+ projects, market studies, and reports across several industries including health care and financial services sectors. Conducted analysis, created basic financial models using Excel and PowerPoint presentation to support proposed business solutions.- Developed the content SME customers’ perceptions of Nigerian banks in Ciuci’s 2015 comprehensive retail banking report. Analyzed over 1000 surveys to identify SME customer needs and recommend an approach to meet their unmet demands.- Co-led a training needs assessment and professional skills development project involving over 50 employees of a leading health consulting company. - Interfaced with clients to understand their needs and ensure their requirements are well articulated. Assisted in creating execution-focused strategies and processes using global best consulting practices.Asides my core functions, I also - Worked as part of the social media team in maintaining and promoting an active online presence - Functioned as the training team lead assigned to develop training plans and schedules as part of Ciuci's internal capacity building program- Assisted with monitoring progress and reporting a weekly status of all ongoing projects- Provided administrative support to the Managing and Associate Partners on other external projects.Other projects I was involved in:• Future state project for a not for profit hospital• Launch project of a private sector-led think thank group• Feasibility project on Africa’s video and music streaming service for a global investor seeking to enter into invest in the industry

Education Department.In charge of overseeing 30+ primary and secondary schools. My roles and accomplishments:- Provided support functions in overseeing 30+ primary and secondary schools. Assisted in planning and organizing 3 events including a spelling bee competition which included 20+ schools and 50+ students.- Collaborated with senior officers to identify initiatives to improve education in the district. Identified major objectives and supported the development of policies to promote a better learning environment for all schools in the district.- Performed administrative and clerical tasks such as maintaining a variety of detailed records, reports, and files; assisting with staff welfare, responding to inquiries; attending stakeholders meeting and other related work as required. - Served as part-time mathematics tutor to over 40 students in one of the schools under the district. Analyzed performance of each student to identify learning gaps and recommend solutions to improve teaching methods and student results.

Worked with the IT department as an intern in the IT Management unit. My roles and accomplishments:- Responsible for various administrative functions relating to the Technology department including performing clerical tasks and meeting preparations. Overseeing IT staff welfare, preparing weekend duty roosters and processing staff reimbursements/payments.- Managed client/paperwork issues such as preparing/processing paperwork and processing checks. Instrumental in fast-tracking approval processes for more than 15 projects and IT related payments.- Handled requests and coordinated distribution of consumable (e.g. toner, ribbons, keyboard, etc.) to 50+ Sterling branches and units across Nigeria. Organized and - Supported business unit head in preparing IT budget, expense reports, and weekly status. Assisted in maintaining seamless operation, managing phone lines, routing calls to appropriate persons and keeping proper daily records. - Performed other administrative duties as required

Accomplishments:- Assisted in performing financial assessments and data research to support the development of client-tailored business solutions for 3 projects involving high-income clients. - Created 4 case studies analyzing the competitive landscape and offered insights that were instrumental in designing the overall business strategy for a top tier financial institution in Nigeria.- Participated in client meetings and brainstorming sessions with senior staff members. Involved in reviewing and approving proposed client strategy and business solutions.