Jeong-Suh Choi

Jeong-Suh Choi Email and Phone Number

Founder and CEO (YC W22) @ Upswell (by Bobidi, Inc.)
California, United States
Jeong-Suh Choi's Location
San Francisco Bay Area, United States, United States
Jeong-Suh Choi's Contact Details
About Jeong-Suh Choi

Through over 20 years of experience in product management and startups, I learned that I love building solutions that address real-world people problems. As the co-founder and CEO of Bobidi, a YCombinator-backed startup, I lead a team to develop and scale SuperTalents AI (www.supertalents.ai), a gamified employee training platform for restaurants using AI. I am also the co-founder and president of Meal Forward, a nonprofit organization that provides meal support to communities affected by natural disasters and humanitarian crises.

Jeong-Suh Choi's Current Company Details
Upswell (by Bobidi, Inc.)

Upswell (By Bobidi, Inc.)

View
Founder and CEO (YC W22)
California, United States
Website:
upswell.ai
Employees:
10
Jeong-Suh Choi Work Experience Details
  • Upswell (By Bobidi, Inc.)
    Founder And Ceo (Yc W22)
    Upswell (By Bobidi, Inc.)
    California, United States
  • Bobidi, Inc.
    Founder & Ceo (Yc W22)
    Bobidi, Inc. Jun 2021 - Present
    Los Gatos, Ca, Us
    Bobidi runs SuperTalents AI (www.supertalents.ai), a powerful solution that enables businesses to attract new fans and guests, engage with them successfully, and eventually turn them into loyal supporters.
  • Meal Forward
    Co-Founder & President
    Meal Forward May 2020 - Present
    San Jose, Ca, Us
    Meal Forward is a Silicon Valley incorporated 501(c)(3) nonprofit organization with a mission to provide meal support to communities impacted by natural disasters and humanitarian crises.We are looking for passionate volunteers who can help scale our impact through technology. Please drop me a line if you want to be part of our journey.• Please support us by donating to: paypal.me/mealforward • Checkout our COVID-19 response: www.mealforward.org/blog
  • Facebook
    Manager, Product Management - People Core, People Engineering
    Facebook May 2020 - Jun 2021
    Building products and teams to enable the Future of Work at Facebook.
  • Facebook
    Product Manager - Crisis Response & Community Help, Social Impact
    Facebook May 2018 - May 2020
    Our mission is to make communities more resilient to crises--such as earthquakes, flooding, hurricanes, wild fire, mass shooting, and so on. This team owns multiple sets of products, including Safety Check and Amber Alerts.Highlights:• Led 30+ XFN team to increase number of people helped during crises by 38x in just a year, helping over millions of people find relief and recover from life changing crises in 60 different countries.• Built team's long-term vision and Product Market Fit definition; Scoped the requirements to fundamentally shift Crisis Response to an experience that allows people to find the help they need anywhere on Facebook.• Turned around team's downward momentum back to upward by setting up a clear goal and rigorously executing to hit it, while boosting the team morale.• Initiated a tiger team, defined a new product area, and successfully pitched the plan to the executives for approval of investment for the new team, Community Help, starting with a volunteering product.Other Key Achievements:• Launched Community Updates, a Twitter-like service where first person accounts can deliver real-time information during crises.• Launched main product suites to Facebook Lite to better serve people impacted by crises in the countries with limited connectivity.• Mentored a junior PM to successfully launch various products and help more people in times of crises; This PM was promoted after a successful half.• Guided the team to build its own integrity (Trust and Safety) system from scratch.• Helped define new terms and contracts with various partners.
  • Facebook
    Manager, Product Management - Business Integrity, Ads & Business Platform
    Facebook Aug 2015 - Apr 2018
    Business Integrity’s mission is to ensure safe and fair connections between people and businesses on Facebook. It is what Ads Integrity has evolved by expanding the scope to cover stakeholders beyond advertisers, including Page Admins, merchants, and publishers.Highlights:• Built and grew 300+ global XFN effort (Product, Legal, Policy, Operation, Marketing, PR, Partnership, etc.) to develop Facebook’s Ads & Business Integrity; helped the team identify opportunities, create strategies, build roadmaps, and launch great products globally.• Helped the team constantly make hundreds of million dollars every half by launching products and services to help well-intentioned businesses on Facebook successfully avoid or get support for policy-related issues. • Created and led the Business Experience Team inside of Business Integrity; The team banked $1.2B+ additional revenue over just 18 months.Other Key Achievements:• Managed and mentored 10+ Product Managers, Rotational Product Managers (aka RPM), and “Acting PMs” who were interested in becoming one. All 4 RPMs mentored out-performed the peer group.• Launched the product experience that proactively educates advertisers during the ads creation process; this single product banked 2.5%+ of total revenue lift ($660M+/year). • Shipped ads delivery system to replace the text policy, one of the most complicated policies, by creating a plan, convincing the top executives, and shipping multi-phased delivery system globally.
  • Facebook
    Product Manager - Ads Integrity, Ads
    Facebook May 2014 - Jul 2015
    Ads Integrity is to protect people and help businesses by creating a safe, high-quality ad experience.• Served as the first official Product Manager of the team; Created the strategy, defined the scope, honed the mission, and secured the new dedicated XFN organizations of Product Marketing, Design, Research, Content Strategy, Front-end Engineering, and Operational Product Management • Led the launch of new ads policy enforcement script that reduced policy violating ads impressions in the ecosystem by 80%+ by identifying the opportunity and persuading all regional teams in various global offices • Worked with Engineering, Policy, and Operations to build the new system to control the quality of affiliated business model • Led the team to build an internal API and associated product experiences leveraging machine learning to proactively detect ads policy violations and help advertisers course correct before submitting their ads; reduced regrettable policy rejection by 75%
  • Ebay
    Sr. Manager - Geographic Expansion & Cross Border Trade
    Ebay Jul 2012 - May 2014
    San Jose, Ca, Us
    The team was new and the role started from defining the function and scope; Led initiatives that help streamline the shopping experience for buyers from 180+ countries, a business of $3B+ growing at 20%+ YoY.• Led executive product plan for Russian buyers and the market research for Brazilian buyers collaborating with multiple stakeholders, including country managers, global inventory managers, and the strategy team.• Created go-to-market strategy for Japan by partnering with various stakeholders, including eBay APAC, PayPal Japan, PayPal marketing, and Shop Airlines, Ltd. • Led the partnership with PayPal Japan for holiday campaign in Japan to reach out to 30M+ new prospective buyers.• Led global product marketing initiative for iPhone 5 launch with Marketing team, which created $22M+ incremental GMB (Gross Merchandise Bought) in 11 weeks.• Managed and prioritized 100+ product and business requirements from cross-functional global teams, and bridging them with product organization to keep track of product launches. • Managed communication and business impact measurement of 100+ corporate-level initiatives from eBay Marketplaces• Created buying funnel analysis framework through collaborating with Analytics team (e.g. buyer behavior, real-time funnel, etc.); The framework was accepted as standard for the entire Geo Expansion org.
  • Ebay
    Product Manager - Electronics, Verticals
    Ebay Jul 2011 - Jul 2012
    San Jose, Ca, Us
    • Drove key initiatives to develop new online products and pages to support growth of consumer electronics business of $8B+ through analyzing customer data, creating product requirement, and executing with multiple cross-functional teams. • Launched the new electronics shopping experience that includes new tablet shopping landing pages, cell phone finders, mobile upgrade checkers, and dynamic category pages.• Led multiple experimental projects that later became core products: Integration of dynamic competitive pricing tool, embedded real-time merchandising widget in tablet page, and SEO enhancement by leveraging electronics learning center.
  • Ebay
    Product Management Intern - Fashion, Verticals
    Ebay Jun 2010 - Sep 2010
    San Jose, Ca, Us
    • Developed fashion classification strategy to support growth of fashion business through industry research, data analysis, and customer interviews.• Structured tool for competitor analysis and created new algorithm to optimize users’ navigational paths through analyzing demand, supply, and revenues.
  • Yourlab Co., Ltd. (Docham.Com)
    Founder & Ceo
    Yourlab Co., Ltd. (Docham.Com) Mar 2008 - Jul 2009
    Online social e-commerce start-up that provided premium food retailing services and connected local farmers with consumers all over the country; Acquired by Sedo Co., Ltd.o Problem: - Korean fresh pork industry had complicated supply chain of 8+ steps, and the commercial farms were over-using growth hormones and antibiotic for mass production. - As a result, fresh pork is over-priced and buyers were losing trust on the product. o Opportunity: - There were many family-size farms raising organic meat products, but struggling to stay afloat amidst the stiff competition of commercial farms.o Action: - Established a company of six employees, gathered those family farmers, and connected them directly with urban consumers through the Internet.o Underlying magic:- Delivered the message, “We raise clean pigs with you in transparent way.”- Shared the daily news of environmentally-friendly farmers, neighborhoods, and (even) pigs via social media.- Ran innovative marketing activities; e.g. planted peppers and cucumbers under the name of each consumer with name tags, and let them check on through the Google Earth. When meat is ordered, the uniquely fresh and organic plants are included in the package with the owner’s name.o Result:- The company grew 50 times in 1.5 year and is acquired by Sedo Co., Ltd.- Awarded title of “Best CEO” by dnshop.com, then Korea’s second largest mall, for extraordinary performance; daily conversion rate reached up to 7.2%, 14 times higher than that of average shopping malls.
  • Shozle.Com
    Founder
    Shozle.Com Jan 2007 - Feb 2008
    Social photo-sharing service where people can 'pin' images they find on the web to share with friends.• Led an engineering team of three to launch a photo-sharing website that allows users to create and manage theme-based image collections especially for fashion items.• The service and staffs later remain to become a foundation of establishing YourLab Co., Ltd.
  • Woojeon International Co., Ltd.
    Chief Manager Of Sales & Planning
    Woojeon International Co., Ltd. Jan 2005 - Feb 2008
    International and domestic apparel manufacturer with annual revenue of $15M.• Initiated entry to the US market by creating and managing a sales team of five; generated revenue of $500K in the first season and $4M in three years; Helped manage the factory in China with 200+ employees.• Led a team of three to enter domestic apparel market and increased company’s profit margin by 92% (from 13% to 25%); clients include Samsung-Tesco ($200K/season) and Costco Korea ($150K/season).• Activated fashion retailing business by creating a strategy, conducting sales, and managing the production; first brand “Back Fire” sold in Costco ($80K/season).
  • The Stylism
    Founder
    The Stylism Aug 2005 - Dec 2006
    Social network for fashion where users can discover and make their own styles with others online.• Spearheaded development of fashion networking service where people exchange information on how to wear or where to buy clothes online.• Built partnerships with various entities to enrich the ecosystem; partners include Elle Korea, CJ E&M, Associate of Image Consultant in Korea, corporate beauty parlors, jewelry stores, photo studios, and 500+ online fashion shopping stores.
  • Exnet Co., Ltd.
    Sr. Manager Of Global Expansion Team And Strategic Planning Team (Double Duty)
    Exnet Co., Ltd. 2001 - Jan 2005
    Exhibition organizer and IT venture company with annual revenue of $12M• Spearheaded company’s global expansion; revenue increased by 60 times ($12M) in three years • Drove key initiatives to establish joint venture, Evernet Sdn., Bhd., in Malaysia • Managed global sales to yield annual revenue of $300K+ by selling NFC (Near Field Communication) systems in Malaysia, Singapore, and Hong Kong• Led online marketing initiatives for an educational theme show, Amazing Body Adventure (ABA), and attracted 1M+ visitors; the show generated $10M of new revenue in one year, an industry record.• Helped the company export ABA to Malaysia, and led a team of 150 to promote and operate the show in Kuala Lumpur; generated revenue of $500K in 17 days.

Jeong-Suh Choi Skills

E Commerce Strategy Product Management Competitive Analysis Analytics Start Ups Strategic Partnerships Business Strategy Entrepreneurship Product Marketing Mobile Devices Market Research Online Advertising Web Analytics Business Development Monetization

Jeong-Suh Choi Education Details

  • Y Combinator
    Y Combinator
  • The Tuck School Of Business At Dartmouth
    The Tuck School Of Business At Dartmouth
    Mba
  • Washington State University
    Washington State University
    Economics
  • Korea University
    Korea University
    Philosophy

Frequently Asked Questions about Jeong-Suh Choi

What company does Jeong-Suh Choi work for?

Jeong-Suh Choi works for Upswell (By Bobidi, Inc.)

What is Jeong-Suh Choi's role at the current company?

Jeong-Suh Choi's current role is Founder and CEO (YC W22).

What is Jeong-Suh Choi's email address?

Jeong-Suh Choi's email address is si****@****ail.com

What is Jeong-Suh Choi's direct phone number?

Jeong-Suh Choi's direct phone number is +160330*****

What schools did Jeong-Suh Choi attend?

Jeong-Suh Choi attended Y Combinator, The Tuck School Of Business At Dartmouth, Washington State University, Korea University.

What skills is Jeong-Suh Choi known for?

Jeong-Suh Choi has skills like E Commerce, Strategy, Product Management, Competitive Analysis, Analytics, Start Ups, Strategic Partnerships, Business Strategy, Entrepreneurship, Product Marketing, Mobile Devices, Market Research.

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