- Plan, produce, edit short-form video content for direct-to-consumer companies that builds brand awareness across socials and generates click-through sales conversions- Write & record non-formulaic, genuine, personable scripts that encourage user engagement through thumbstopping hooks and click-worthy CTAs- Craft visuals & audio within given scope of brand identity- Provide content performance analytics per post- Discover new brand collaboration opportunities via Meta ad libraries

- Demonstrated strong attention to detail in maintenance of HIPAA-compliant patient records- Provided excellent, friendly customer service- Resolved customer inquiries and issues promptly- Established SOPs for patient intake/outtake to maximize operational efficiency

- Facilitated seamless communication with vendor partners and employees as point-of-contact for CEOs- Identified and independently resolved issues- Organized CEO's communication channels- Skillfully redlined contracts to align with company priorities & address potential business risks

- Research social media trends to shape marketing strategy of new beauty brand (pre-product launch)- Brainstorm effective methods to increase consumer exposure and engagement- Draft proposals for influencer collaborations & report directly to CEO- Build information architecture & visual content strategy for e-commerce site

- Coordinate with network of PR firms for timely retrieval and return of garments- Maintain cleanliness and integrity of all garments- Handle on-set prepping of wardrobe and on-screen talent for celebrity editorials (Bishop Briggs, Luke James), brand campaigns (Nike), and music videos (Kehlani)- Collaborate with creative teams and execute visual concepts when lead stylist is off-set

- Publish weekly online articles (arts/culture/lifestyle)- Conduct interviews with cover talent for monthly print publications- Write features for brand partners for print publications

- Manage logistical organization of live events in large-capacity venues (Greek Theatre, Fox Theatre, Bill Graham Civic Center)

- Answer customer inquiries- Assist patrons with ticket purchases & subscription enrollments- Trained in Tessitura system

- Developed training systems for onboarding new members- Managed 14-16 team leaders in training new members (40-50) during weekly workshops- Collaborated with department directors to upkeep organization-wide logistics and budget plans- Updated training curriculum to address current relevant needs