Choks Thenappan Mba Email & Phone Number

Leeds, GB

In this role as a project manager my main responsibilities include: Achieving Park Mark accreditation for 80+ car parks at stationsIncreasing number of car parking spaces across the network by 700+Implementing various revenue streams from car parksOn a day to day basis I work closely with contractors, suppliers and internal teams to realise the project's.

Leeds

IT Consultancy specialising in Business Analysis & Project Management

Warrington, United Kingdom

Worked as part of multi million £ omni-channel customer management transformation programme delivered through AGILE. Key responsibilities include:#Working with the product owner and business stakeholders to unerstand, analyse and document operational requirements that will feed into SCRUM#Co-chairing sprint planning sessions with the scrum master for the.

Leeds, United Kingdom

Key areas of my projects for Capita's clients include:PCI DSS Compliance, DPA, ISO 22301, IT Security standardsInteractive Voice Response (automated identification and verification and self-serve applications)Call Routing & Intelligence (Genesys and Avaya)Call Recording & Speech Analytics (Qfiniti & Verint)Service Management (Change and Incident)

Leeds, United Kingdom

Roll-out of a new IVR service for O2 as part of the Capita O2 partnership#Worked with key project and programme stakeholders to ensure that all resources are in place to support a delivery into Live and throughout an agreed Warranty period.#Worked with the Project Manager(s) to document the readiness criteria and maintained the document to completion prior.

Hemel Hempstead, United Kingdom

Involved in a variety of challenging projects from a requirement and stakeholder management perspective to help Ericsson’s client’s, including migration from 2G to 3G and 4G enablement. Mainly focused on agile deliverables to accommodate the dynamic nature of client’s requirements and expectations. Delivered variety of projects including the IT tool to.

Leeds, United Kingdom

Requirements elicitation, management, analysis and documentation for one of the major Smart metering releases in the SAP foot print#Facilitate business requirements workshops#Stakeholder liaison to ensure the requirements are managed within the time, cost and quality.#Stakeholder management.#Manage the risks, issues and dependencies.#Manage business.

Bradford, United Kingdom

#Analyse technical issues with a variety of applications and offer quality on-time solutions and document process and procedures for use by other teams and departments. #Liaise with business and project managers for new requirements and existing issues and provide solutions to technical problems and suggest work-around. #Present applications knowledge to.

Coventry, United Kingdom

# Gather requirements from business for new projects and existing enhancements. Document technical and functional specification.# Prepare test cases and liaise with business for UAT and implementation. # Performance analysis and quality assurance on the deliverables to business.# Team management, Client reporting and budgeting# Prepare project proposals.

Mba, Business Strategy And Entrepreneurship, Distinction

Activities and Societies: Bradford University Students UnionWhilst the first year of the course is targeted, as usual, on the standard.

B.E, Electronics And Communication, First Class With Distinction

Activities and Societies: National Service Scheme Representative, IEEEImage processing and Date Compression, Power Electronics and.