Senior Network Engineer
Bangkok Metropolitan Area, Thailand
Team Leader of Project Broadband• Planned, improved, and managed all LAN/WAN projects. Coordinated integrated network operation efforts, IT planning, security, and other technical areas• Corrected networking connectivity issues in wireless, routing, and switching using a layered model approach• Tracked and resolved issues for system, network and customer issues• Operational tasks included solving Citrix NetScaler, Bluecoat proxy, switching, and routing issues• Monitored the network in order to identify any irregularities in user activity and provide quality documentation• Worked as a team member with other technical staff to ensure connectivity and compatibility between systems• Managed vendor relationships as the Technical Lead on Cisco and other vendor products• Authored end-user documentation and guides, test strategies, scenarios, procedures and reports• Led integration with System Architects and System Test Architects to recognize and optimize system features and test requirements, designing the lab architecture fortest teams• Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results.• Negotiated contracts and performed comprehensive reviews and evaluations• Successfully reduced costs on International Internet Bandwidth by almost half• Managed, planned, analyzed, and reported budgets to supervisor• Coordinated with a sale team and vendors to implement costs and infrastructures of new customers• Coordinated with a sale team to improve service and target customers• Calculated, reviewed customer's retail price and presented to the supervisor
