Anthony Chong Email & Phone Number

Singapore, Singapore

Outsourced to DSTA as Senior Infrastructure engineer. Support L2 and L3 for - Microsoft technologies like SCCM, SCVMM, Hyper V, - Nutanix HCI, Netbackup and Nessus Tenable.

Ang Moh Kio

· Stationed in Ministry of Home Affairs· Systems – VMWare / SCCM 2012 / SCOM 2012 / Windows 2008 / Windows 2012 (Upgrade / Migration/ All Server Roles supported) , Netapp OnTap,- Desktop and servicedesk support on local applications.

Singapore

Singapore

- Managed & provided Tier 3 Support to Levis’ Global IT Operations. - Responsible for managing India vendor offshore IT support team.- Participate in Global CAB (Change Advisory Board) meeting to make sure changes are properly documented and approved according to Organization's standard. Offer advice on Critical Systems change.- Participate and contribute during Global Operations meeting via conference and Video call.- Authorized to approve Change Request to the systems raised by Level 1 and 2 Ops Team. - Responsible for supervising smooth implementation of change on Critical systems and calling rollback where required making sure production environment will be available at stipulated time frame.- Responsible for Global Infrastructure Project implementation across APAC that includes Applications team and Local Infrastructure personnel. - Milestones planning and managing end user communications and expectation.- Systems – VMWare / Commvault backup / RayMark POS systems / SCCM 2012 / Windows 2008 / Windows 2012 (Upgrade / Migration / All Server Roles supported) - Storage – EMC VNX and HP 3ParAccomplishments:- Co-led & implemented the “Follow the Sun” model for Levis’ successfully.- Completed smoothly the VMWARE ESXi 4.1/5.1 upgrade and migration projects for APAC region, Philippines, Cambodia, Hong Kong, Beijing, GuangZhou and Taiwan ahead of time.

Jurong Island

- Stationed in Jurong Island to provide support to end-users on desktop issues on windows 7 and XP- Systems – NetApp, ESX Enterprise and CISCO ICS- Accomplishments:1. The Building was not ready for Commissioning. Construction was still ongoing. The Networking Personnel had left the organization. I took over the project to get LAN (Office Network Connectivity) and WAN connection from Jurong Island to HQ in Singapore mainland. 2. Oversee the setup of a new data centre and managed multiple vendors which includes Singtel and Radio Holland(Networking vendor), Samsung C&T(Construction vendor) and Systems Integrator(Ascentia Consulting Pte. Ltd). The Data Center was commissioned within project timeline and within Budget.

Singapore

- Provided 2nd tier IT Support to APAC operations (China, Taiwan, Japan, Penang and Singapore).- Systems - Support and Administration of Blackberry, Exchange 2007, Windows 2003/2008 - Clustering and NLB, HP SAN EVA series, EMC SAN CX4, Brocade Fiber switch and AD administration.- E-Business - Biztalk Systems Admin (RosettaNet, VLtrader and SSL encryption for EDI purposes), Secure EDI environment with Client Cert Authentication for IIS 6.0/7.0/7.5 for BizTalk and Vltrader, Ebusiness support IIS 6.0/7.0/7.5/ Apache experience- Backup and Recovery - Networker Administration (Regional Data Center), Netbackup Administration (Singapore data Center), Backup Exec Administration.Accomplishments: - Created 5 sets of Technical Documents for new systems that standardized the operating procedures.- Drove the implementation of Hyper V that kicked off virtualization in Asia PAC. - Planned and Implemented Nagios and MRTG setup and maintenance.- Project management and Implementations:- Planned and drove the Implementation of various systems rollout in APAC - Mcafee Rollout, - Microsoft Forefront Rollout (replacing Macfee) for APAC Sites- Part of the project team that planned, managed and implemented the Netbackup software for branch offices and Networker for APAC Regional Data center co-located in Singtel as well as the implementation of Microsoft SCCM 2007 rollout to APAC- Performed domain controller upgrade Windows 2003 to windows 2008.- Planned and Implemented infrastructure provisioning for E-Business projects – payment backoffice and tax services.

- Assisted the Service Delivery Manager to manage a team of seven IT personnel in a listed company ensuring that all systems are up & running with 24/7 support 365 days a year, for all the applications, hardware infrastructure setup.- Responsible for 2nd Level troubleshooting and escalation which includes:- Systems - Citrix Farm, Oracle and AIX systems monitoring, MacAfee Intrushield and MacAfee E Policy Orchestrator and Tivoli storage manager functions- Data Center operation issues- Priority alerts- End-user and customer management to develop close rapport with the customers.- Co-manage all project delivery issues with customers and customer communications.- Manage delivery of all contracted services to client in accordance to the Service Level Agreement (SLA).- Create and prepare monthly progress report for meeting with customer management team (CIO, senior managers)- Participated in Project Management. - Accomplishments: 1. Established the project framework for standardization of project delivery and objectives.2. Part of the Project team that successfully refreshed the VMWARE, AIX, SAN and Tivoli systems.