Driving a multi-year initiative to shift from traditional banking sales to a digital, API-first strategy, enhancing developer engagement and operational efficiency. Incubated and launched the Payments Developer Portal (developer.payments.jpmorgan.com), reducing developer documentation access time from 1-2 weeks to instantaneous. Developed strategic vision and delivered best-in-class API documentation, positioning J.P. Morgan as a leader in the financial tech space.

Product Management leader for Wells Fargo content, knowledge management and marketing technology integration for the Wells Fargo Digital Channel. Providing leadership and coaching to an agile team working on high impact projects such as Personalization, Content-As-A-Service (CAAS), AI Chatbot Integration and Digital Transformation. Heading the transformation towards a micro-services-based content and knowledge hub to enable agile digital and marketing experience development. Product Management Leader for the content management system core system requirements including user experience, workflow, analytics, tagging and tracking, taxonomy and authorization model. Managing the vendor relationship with SDL for Wells Fargo to ensure that SDL delivers on their stated promises.Key Achievements- Initiated a West Coast SDL user group with other companies using SDL; held the position of Chairman of the West Coast SDL User Group for the past several years and grew the participation to 40 participants in the past meeting.- Integrated the CMS with in-language translation capabilities with Translation Management System (TMS) and Translation.com.- Provided thought leadership on the transformation to a headless CMS, including the transformation of the public site to a design agnostic framework leading to faster implementation of new designs.- Wrote requirements for several major enhancements to the SDL web content management system for SDL’s 2013 release, such as the Bundle workflow and Navigation module.

Technology Management Consultant for Federal Government Agencies, State and Local Government and Fortune 500 Companies. Provided management consulting for organizations in the areas of Go-To-Market, Business and Financial Analysis, Portal Strategy and Enterprise Architecture. Developed Communication Strategy. Conducted Vendor Selection Support for Federal Government Agencies around Performance Oriented Contracts. Developed Business Cases and Financial Models for Supply Chain Management Systems and Data Centers. Subject Matter Expertise in Supply Chain Management, Data Centers, Portal, and HR systems.

Developed enterprise web applications and knowledge portals for clients. Provided training on installation and development on the application. Subject Matter Expert on 1-to-1 personalization and system installation and setup. Automated the installation process to improve speed-to-market for customers from startups to Fortune 500 companies.Key Achievements- Managed the design and implementation of the Internet order processing module of an e-commerce project to the Broadvision platform.- As a consultant, wrote whitepaper for the failover architecture for BV 1-to-1 software. - Earned Rising Star Award in 2000.