Pei Voon Chon Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Business Process Improvement
• Create and review business process flow, propose solution and close the gap between processes.
• Prepare, document and report improvement projects to management
• Study system capabilities (Connectwise) and analyze alternative solutions to meet the stakeholder’s need
• Builds effective working relationships across functions and locationsManage KL Business Support Team
• Set up and guide the team to meet performance metrics set

Kuala Lumpur, Malaysia

• Sales Support & Invoicing
• Deliver commercial support to Order Management throughout contract delivery cycles advising on variations and commercial considerations of support contracts services delivery.
• Ensure compliance with order processing policies, standards, and guideline. Updating and creating contracts in system for billing purpose.
• Develop improvement and corrective action plan to execute the effectiveness, efficiency and reliability of the process and operation.Key Achievement:
• Setting up standard operation procedures for team expansion purpose.
• Setting up skill matrix for performance evaluation and enable potential growth of team members by setting up quarterly skill achievement target.

Kuala Lumpur, Malaysia

• Stock report for company and Customs
• Monthly bonded and non-bonded stock take and investigation for customs report submission.
• Yearly Business/Premises License, Liquor Import License & Liquor Wholesale License renewal
• Bonded & Duty-Free wines duty calculation and declaration.Wine Importation & Exportation
• Wine & Spirits purchase order preparation.
• Coordination with suppliers, forwarder, bonded warehouse, and clearance agent on wine shipments via sea freight from New Zealand

• New Staffs On-boarding
• Bank ID creation & Access Cards request
• Negotiation with vendors & follow-up closely on date of joining
• Laptop & Stationary requests
• New staffs on-boarded office induction, follow up on on-boarding experience feedback and prepare statistic for improvement
• Weekly headcounts report & Monthly hiring dashboardResource & Recruitment

• Attend all secretarial duties, personal, administrative, events, confidential matters.
• Manage and coordinate within internal and external parties, between all departments to achieve greater operational efficiency and to facilitate effective communication to and from CEO’s desk
• Maintaining, scheduling and coordinating all appointments closely
• Organize and attend meetings, taking dictation and minutes
• Travel and accommodation arrangements for business trip and manage expenses claims
• Maintain strict confidential and interact professionally with all levels of management, staffs and associates

Georgetown, Penang, Malaysia

• Handling EXCO’s portfolio’s queries, correspondence on the principal's behalf
• Commissioning work on the principal's behalf
• Manage yearly budget of EXCO’s portfolio, plan, organize and liaise on portfolio’s events with NGOs, Event organizers, Event Sponsors, etc.
• Manage EXCO's electronic diary, book meetings, air tickets, accommodation and preparing complex travel itineraries
• Attend events/meetings as the EXCO's representative, prepare agenda/minutes for meetings
• Manage and review filing and office systems, update websites and managing social media

Media implementation and media airtime buying.

Approach customers who are interested to apply Unsecured Personal Loan and provide proper information to them, assist customers to prepare documents needed, negotiator between bank and customers.

Approach dealers, corporate account servicing and invoice sales, assist retail outlets, tea art presentation, preparation and execution for events and promotions.

- Retail sales and tea art assistant.- Events and promotions assistant.- University internship: Jan - Apr 2006

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Uec, Spm, Science Class

Activities and Societies: Choir