• Leading the IT delivery portfolio for DH's Public Health division, delivering new and enhanced digital capabilities for associated Administrative and Statutory Offices.

• Led delivery portfolios of over $40M for two Victorian state departments, overseeing design and delivery of digital solutions.• Ensured methodology compliance and efficient delivery management across all portfolios for FY22/23 and FY23/24.• Developed and improved 60+ LOB and shared applications leveraging technologies like Microsoft, Salesforce, Oracle, and Service Now.

• Managed a portfolio of CRM systems with a $24M annual budget, supporting frontline workers in family violence, child protection, and family services.• Led a multi-year $100M ICT investment for digital capabilities, resulting in one of the department's most successful ICT investments.• Continuous development of D365, Siebel, PeopleSoft, and ServiceNow CRM systems for over 2,000 departmental employees and 3,000 community service organisation workers.• Implemented state-wide automated patient identification across Victorian public hospitals using EMPI/MDM COTS product.

• Delivered a global program in the behavioral health and well-being space, integrating cloud, mobile, and wearable technologies.• Collaborated with leading case management, referral, and well-being products to enhance program effectiveness.

• Delivered business analysis, system configuration, and integration projects in Claims Adjudication, Fraud, Predictive Analytics, and Population Health across the payer continuum.• Led geographically dispersed teams across multiple technology platforms at UnitedHealth Group.

• Progressive software development roles understanding requirements, designing, developing and implementing business applications for clients - Walmart Inc. and DHL Express.