Chou Hang, Cissp Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Implement, manage, and assist with the development of information security tools required to ensure compliance with MDVA, State, and Federal, policies, regulations, and standards.• Develop and communicate security controls management and auditing plans to team, staff, partner, customers, and stakeholders. • Review new systems and applications for compliance with control and audit standards such as the NIST 800-53 R4.• Perform regular review of security tools, audit logs, and escalate any concerns as appropriate.• Perform regular reviews of all systems manage by CylancePROTECT to ensure threats are remove in a timely manner. • Administer SANS Securing the Human security training and promote security awareness to MDVA staff. • Review and work with infrastructure teams to resolve vulnerabilities identify in Tripwire IP360. • Review proposed projects to identify potential risks. • Create and communicate strategies for risk mitigation.

Greater Minneapolis-St. Paul Area

• Nominated by senior leadership to be a member of the LEAN IT Team to improve: productivity, process, efficiency, quality, risk, and satisfaction level across the whole Infrastructure. • Professionally handle confidential matters. • Responsible for designing, evaluating, advising and implementing industry emerging security technologies that support the business such as Tenable Security Center, McAfee Web Gateway and McAfee Data Loss Prevention. • Perform hands on security testing of products and services with Tenable and Acunetix to proactively discover risk such as OWASP top 10 and track them to resolution.• Facilitate meetings with engineers, consultants, and leadership to address security risks, create configurations, standards, and procedures that support industry, regulatory, and client requirements for the enterprise.• Perform validation of security controls to ensure adherence with compliance and industry best practices.• Work with engineers and business to troubleshoot operational issues as required in support of projects. • Define configuration standards for monthly compliance security controls. • Vulnerability and Patch management to proactively secure the environment. • Experience with Digital Certificates, PKI, SSL, encryption, and other related technologies.• Provision and deprovision user access in Active Directory, RSA SecurID, Maas360, Lotus Notes.• Train and mentor new team members on Identity and Access Management and adhering to security implementations. • Design procedures and create knowledge articles. • Perform the Quarterly Periodic User Access Review to meet SOX and SOC1 audit.

Greater Minneapolis-St. Paul Area

• Maintain a record of all user requests in Cerberus helpdesk software as a tool to track calls and establish metrics.• Utilize enterprise workstation management tools: Symantec Altiris • Define and document computer hardware and software installation, configuration, and maintenance procedures.• Diagnose hardware, software, printing, and network connectivity issues including LAN, WAN, and VPN access in a Windows 7 environment via email, telephone and in-person.• Image, configure and deploy computers and authorized software to users. • Respond to helpdesk calls within level-of-service guidelines and follow-up with users, as needed.• Supervise, train, maintain, and assign student worker duties.• Maintain, create user accounts, assign passwords and create group policies in Active Directory.

Marine City, Michigan

• Diagnose and repair faulty PCs, laptops and printers. • Assemble and install all new PCs hardware/software. • Troubleshoot network connectivity.• Document, resolve, and close help desk tickets.• Image HDD with Windows XP.