Steven Chou Email & Phone Number

Los Angeles County, California, United States

New York, Ny, Us

Leads and directs the expansion of RIMS service delivery, influence, and brand globally. Identifies strategic opportunities in the international arena aligned with our mission and strategic goals. Explores and assesses targeted stakeholder needs and opportunities for RIMS that lead to membership development, revenue growth, customer/member engagement, and education/certification. Defines, recommends, and executes the strategy based on opportunity and alignment; plans the coordination and communication with multiple functional areas within RIMS to ensure successful outcomes.

New York, Ny, Us

New York, Ny, Us

In charge of all business outside of North America. Built international business strategy for the Princeton Review. Set aggressive growth and P/L goals. Continued to assess opportunities beyond the current franchise model. Focused on growing revenue, increased market share, and ensured quality content and instruction. TPR serves over 31,000 international students in 59 locations through a network of 9 franchisees and 8 licensees. Managed and led the International team to exceed the 2014 financial goal by 11%. Grew top-line revenue by 10% in 2015.

New York City, Ny, Us

Responsible for setting international business strategy for Universal Studios Hollywood, with a special focus on the Chinese segment. Work in partnership with leaders in Sales, Marketing (Digital, Creative, Research, Publicity), Operations, and Entertainment to implement tactics to grow revenue, protect market share, and increase customer satisfaction. Member of the senior leadership staff.

Accountable for international operations including Becker’s sales team and international licensees/partners. Collaborate with functional vice presidents in implementing BPE’s international strategic business plan. Cultivated strong relationships with a network of 20 licensees in the Middle East, India, Asia Pacific, Europe, and the Caribbean. Targeted high growth area of Asia and opened a regional office in Hong Kong. Recruited and developed local staff. Quadrupled revenue over six years and achieved on average a 68% gross profit margin.

Established Singapore based business in North, Central and South America. Led all sales, marketing, operations, and technical support functions. Developed a staff of 23. Increased revenue from $1 million to $10 million within 2 years.

Espoo, Southern Finland, Fi

Led Excel Switching business in Western US and Asia Pacific. Trained and worked with the entire Lucent sales force. Identified and closed deals worth $4 million in annual revenue.

Directed all ACT Networks’ business in China, including sales, marketing, distributor management, public relations and government relations. Opened a representative office in Beijing, China. Hired and supervised a team of sales and technical staff to manage existing distributors and develop new ones. Negotiated contracts and built local relationships, which resulted in ACT’s networking equipment sales increasing by 980% in China.

Us

Marketing Manager, China Paging ProjectDeveloped a detailed sales, marketing, and distribution plan for China, which included: coverage, demographics, market assessment, competition, reseller, pricing, commission structure, and segmentation. Built 1997-2000 financial objectives and sales forecasts. Co-led a team of 10 local employees to ensure the successful launch of the ‘Tianwei’ brand pager service. Collaborated with the Chinese partner and set up processes to improve operations.Senior Administrator, Operations and Planning, Asian Market, Consumer SegmentStarted a brand new Asian operation for GTE to service GTE’s Asian speaking market segment. Acted as the focal point, both internally and externally, on all GTE Asian market activities. In 1995, won the Silver Presidential Leadership Award. Hired, supervised, and coached 30 employees. In 1996, generated $1.2 million in profits. Developed a comprehensive business plan, which included market strategy, characteristics, opportunities, competitive analysis, revenue projection, expense, organizational structure, and training. Gained funding for implementation, which resulted in incremental revenue and market share protection.

Mba, International Business

Bs, Computer Engineering