Wayne Chou Email & Phone Number

Seattle, WA, US

Seattle, WA, US

• Redesigned the SageMaker Autopilot Create experiment form which resulted in an 8% increase in conversion rate within the first 4 weeks of launch.
• Led the SageMaker Data Wrangler and Autopilot integration project which resulted in an increase of 192% on the number of users coming from Data Wrangler who successfully created and submitted an Autopilot experiment.
• Led the SageMaker JumpStart Enterprise hub re:Invent project and defined a consistent design framework and components that were adopted by partner teams.
• Designed the SageMaker Autopilot AutoGluon-Tabular integration experience which enabled users to select the training method and algorithms for optimizing model training.
• Designed the end-to-end experience of SageMaker Canvas NLP (Natural Language Processing) and ready-to-use models and defined a modular pattern that can scale 50+ ready-to-use models.
• Led, designed, and incorporated the CES (Customer Effort Score) survey into the SageMaker Autopilot Create experiment and Deploy model tasks which resulted in 76% and 81% of ease of use perception as Easy or Very Easy.

Armonk, New York, NY, US

• Redesigned the document classification experience and worked with UX researchers to conduct usability testing and synthesize data to share with stakeholders.
• Improved the data extraction teaching experience to allow business analysts to be more efficient at extracting document data.
• Designed and implemented the Document Processing Designer onboarding and help experience for the GA release in 3 months from concept to launch.
• Designed Watson Moments for Document Processing Designer to enable business analysts to make informed decisions about data extraction.
• Improved the document verification experience to help business end users review and resolve issues more effectively.
• Collaborated with product managers, UX researchers and engineers to drive the strategy and vision on all priorities.

Armonk, New York, NY, US

• Designed and implemented the API Manager onboarding and help experience for the GA release in 6 months from concept to launch.
• Designed the API Connect Test and Monitor integration experience to enable developers to develop, test and monitor APIs seamlessly.
• Designed the API Designer local test environment experience and created poster and handouts to be showcased at the CASCON conference.
• Designed the core experiences of Cloud Manager, API Manager, and API Designer on-premise platforms from concept to launch.
• Collaborated with product managers, UX researchers and engineers to drive the strategy and vision on all priorities.
• Continually transferred skills and domain knowledge to the larger team to uplift others and improve team culture and connectedness.

Armonk, New York, NY, US

• Collaborated with product managers and engineers to gather and understand user and business requirements.
• Conceptualized and designed the experiences of the Marketplace catalogs and Cloud back-end services.

Fremont, California, US

• Taught high school math including Algebra, Geometry, Pre-Calculus, and AP Calculus.
• Taught SAT and ACT Math.
• Taught SSAT and ISEE Math.

• Designed brand identity.
• Created web user interface assets and icons.

• Created web user interface assets and icons.
• Designed fashion merchandise web banners.
• Designed product categories and accessories images.

Web Design & New Media, Design

Associate Of Applied Science, Web Graphic Design

Bachelor Of Arts, Applied Mathematics