• Lead investor relations to cultivate robust relationships with stakeholders and enhance company visibility.• Established and manage a data analytics team of up to 6 members, focusing on company overall performance, sales performance and assisting on data-driven decision-making. The team analyze business performance metrics and KPIs to identify trends, opportunities, and areas for improvement.• Completed the creation of the "Merchant Cash Advance (MCA)" business unit, a unique lending product requiring actuarial analysis for risk assessment and client profiling.• Developed the "BBHub" ecosystem, strategically selecting partnerships to enhance payment services and drive growth.•Serve as a liaison between different departments and business units, fostering collaboration and alignment across the organization.•Prepare executive-level presentations, reports, and other materials for internal and external stakeholders.

• Manage and analyse internal and external performance by setting clear goals/objectives, providing feedback and direction;• Collaborate with key internal stakeholders;• Coordinate communication and flows of key projects among internal departments;• Communicate with partners, Sales and Marketing, in support of the alliance and corresponding market activities;• Contribute to the overall strategic direction of the alliance partner program;• Execute against overall Alliance Program strategy with key industry and partner alliances, networks;• Develop an in depth understanding of alliance partner’s products, strategies;

AirDefender is a next-generation longlasting green sustainable antimicrobial solution. As one of the core founding members, I:• Managed & oversaw the daily operation of Sales and Marketing department, Business Development and expanded the distribution channels to promote airDefender to potential clients;• Designed and implemented sales & marketing strategies to distribution channels as well as the subsequent monitoring and status update;• Made recommendation on product/services development / enhancement to ensure the competitiveness of AirDefender in the market;• Coodrinated and facilitated cooperation projects with external parties.• Award won: the 2020 Hong Kong Emerging Brand Award, 2021 Hong Kong Emerging Service Award.

I established and operated the company since 2010. In the early years, we ran English and Math tutorial classes (class size 4 to 6) using tailor-made notes and syllabus. We also ran Native English classes, hiring 3 to 5 native english speakers.

• Provided consultation to clients regarding their financial requirements;• Recommended appropriate services, products, and strategies;• Monitored client requirements in order to fully utilize organizational services and products and shared information about market condition.

• Taught vocational English to students of Diploma of Vocational Education;• Assisted in carrying out duties in relation to student and academic administration.

• Liaised with different internal and external departments to ensure the effective delivery and operations of ELT courses at Regent’s University and develop cooperation projects to establish strong connections between universities. • Management of the effective input of current teaching, learning and assessment skills of a team of experienced teachers.• Ensured quality assurance of the programmes delivered in line with the guidelines as set out by accrediting bodies such as the British Council. • Ensured a strong academic management structure and process, administration and accountability of the courses offered, and for leading the on-going development of the curriculum.• Handled agents’ and students’ communication complaints and enquiries, conducted reviews and evaluations.

• Conducted weekly staff meetings and CPD sessions for teachers’ development• Ensured the school’s compliance with British Council inspection requirements in respect of Teaching and Learning, and Resources• Established and maintained correct academic procedures, including placement testing, weekly tests, class sizes and compositions, teacher allocation and assignment• Designed course outline and scheme of work• Observed teaching staff and conducted induction for new teaching staff• Deputised in the Director of Studies’ absence• Maintained accurate staff records, including teaching staff hours, payroll and rota• Handled students’ complaints regarding teaching and learning

• Teaching monolingual young learners and adults English as a foreign language at different levels(beginner, pre-intermediate, intermediate, upper-intermediate & advanced)

• Supervised interns, monitoring their jobs and assigning duties• Worked with the academic managers and senior teachers to ensure efficient and effective running of the Academic department. • Provided administrative support to assist with student testing, class allocation, delivering academic information, students and teachers timetabling. • Liaised with teachers on a regular basis with regard to class progress and student changes. • Dealt with student enquiries, problems and complaints as required. • Led school social programmes including River Thames cruise ride and attraction visits• Warden at student accommodation, taking care of students under 18, assisting check-in and check-out of the accommodation, and handling enquiries and complaints

Teacher of English - Intermediate Level, Italian students

• Taught intermediate and upper-intermediate level General English to multilingual and monolingual classes young learners (class size 12 – 16)

• Developed and revised teaching and learning materials for the Vocational English Programmes for beginner to upper-intermediate levels, including individual learning packages, assignments and assessment papers.• Coordinated, revised and provided administrative and secretarial support to the revalidation for Vocation English Programme including meeting and logistics arrangements, preparing meeting minutes and agendas, editing and compiling revalidation booklets

• Taught English for Academic Purposes Courses and IELTS preparation classes;• Conducted writing workshops, including academic writing, paragraph structuring, business English workshops, in English Language Center;• Ran writing consultations in English Language Center;• Acted as mentor in Mentoring program in the Department of English as mentor for Master Degree students;

• Transcriptions and research work on BBC English Videos

• Worked as teacher assistant to Vocational English Course Teacher• Assisted daily class administration and assisted students in learning Business English.Class size: 22 students