As eCommerce Project Manager my primary focus is to support the innovative Partner webshop concept. The objective of this initiative is to support our partners in setting up webshops that feature Alfa Laval products and establish an online presence. Primary Responsibilities Include: • Guiding the development, support, and launch of webshops for our partners within the Shopify platform. • Leading the effort to utilize our catalog service by seamlessly offering product data to customers via API sourced from our PIM system. • Driving customer projects through the onboarding process onto EDI setups, ensuring smooth and efficient order management. • Collaborating with internal and external stakeholders to manage dependencies and showcase strong business acumen throughout these endeavors.

- Develop the connectivity product (Public API) in DSV- Consolidate and quantify the needs from the business and customers- Create user stories and coordinate development with developers- Coordinate the commercial implementation (awareness, communication, training)- Monitor marked development- Business owner of Developer.dsv.com

Finance & HR IT Senior Director’s right-hand and management back-up.I support the Finance & IT Management team, in the implementation of an efficient IT organisation, responsible for reporting tools for transparency, stakeholder management presentations, and financial follow up. In addition I drive selected parts of the Global IT strategy implementation

As Account service lead I am responsible to ensure the team meets or exceeds the target deliverables for the Danish small medium business area consisting of 15 clients and a delivery team of approximately 30 technicians.I work as link between the business- and the IT technical side in regards to sharing of operational information with internal management as well as our clients. Further I am actively involved in the entire delivery value chain, from identifying development opportunities, procurement, project management, operational readiness, policy and process changes, financial assessment, and client negotiation.

The Account Service Lead role is a client-facing role that oversees service delivery from GIS (includes Cloud and Network) to the account working in conjunction with the Delivery Exec and client delivery management team. The ASL is accountable and responsible to ensure the team meets or exceeds the target deliverables and drive proactive behavior within the GIS operational teams. Drive engagement with the client and the team through metric based management and continually identify service improvements that add value and advocate lean principles in the day to day activities.

Responsible for ensuring data centre enterprise services are delivered to availability and performance commitments, working across all offerings to ensure reliable service and low levels of outage. Drive engagement with the client and the team through metric based management and continually identifying service improvements that add value and advocate for lean principles in the day to day activities.

As a part of the delivery organisation I am working on both operational and strategic tasks and projects helping ensure a successful delivery as well as building relationships with our clients. First Rotation (Oct 14' - Mar 15'): Global Infrastructure Service (GIS), Global Delivery Network (GDN)• Establish governance around agreed actions and projects to the Nordic GDN executive. • Central role in executing upon the Nordic GDN communication plan. • Central role on the organizational development of the Nordic “Client Delivery Management” team.Second Rotation (Apr 15' - Sep 15'): Global Infrastructure Service (GIS), Global Account Delivery (GAD), Public Sector (SKAT, and minor public clients). • Facilitate Risk & Opportunity meetings with all Nordic Account Delivery Executives • Analyze and monitor delivery incidents performance and associated Root causes analysis • Govern Service Enhancement Program on SKAT aThird Rotation: (Oct 15' - Feb 16'): Global Infrastructure Service (GIS), Offering sales specialist (OSS)• Work as part of the Major Bid Team on bid• Help draft Go-to-Market Offering Campaigns• Communicate weekly sales status to Nordic OSS Team and GIS management.• Drive reporting of in year revenue initiative to Nordic General Manager.Fourth Rotation: (Feb 16' - Jul 16') Exit transition, Project Manager Deputy• Facilitate Knowledge transfer workshops• Assist govern transition project• Drive Nordic Ansible automation initiative• Ad hoc Business management tasks on behalf of Nordic GIS management.

Over a six-month period, I wrote my thesis while stationed at the Vestas headquarter in Aarhus. It was key to success, quickly to get involved with the right people and learn both the business of Vestas and in specific map, the process related to replacement of defective 2-MW gearboxes at Vestas. My thesis purpose was to access and study the Vestas hybrid manufacturing/ remanufacturing system of 2-MW gearboxes in Europe by investigating how reverse logistic theory relates to the process at Vestas and by using computer simulation modeling to find and assess Vestas current performance. Based on the completed research on the current state performance and the theoretical framework I proposed nine hypotheses to identify potential improvement areas. The constructed simulation model was used to analyzes the proposed hypotheses, and grounded basis of finding the process challenges and opportunities.

I was project responsible of implementing a more Lean operation in the valve mounting area of the operation. Includes: One-piece-flow, fix and set standard, Value stream mapping, SMED, layout change, visual management, Kaizen, OEE, Performance management. The outcome of the project was a 20% productivity improvement. Other key takeaways was the importance of Murphy’s Law, Never underestimate the influence of the people, working with highly complex products.