Christian Jacobsen

Christian Jacobsen Email and Phone Number

Chief Technology Officer at Servicelovers - improving customer satisfaction through ratings and employee engagement - activating real-time data to give companies a competitive edge @ Servicelovers
Christian Jacobsen's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Christian Jacobsen's Contact Details

Christian Jacobsen work email

Christian Jacobsen personal email

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About Christian Jacobsen

As an experienced online business consultant I understand online business and can transform goals into technical solutions. As a creative technologist I come up with ideas based on technology to support business goals. I understand customer needs and translate these into technical solutions. I ensure good communication between developers, external IT people, communications people, marketing people and people from various business units, so the goals are understood by all.In my previous job at Creuna I first worked with technical project management within agile projects. Later as Head of Technology my tasks and responsibilities where presale, managing of both frontend development and system development, product Owner for Sitecore development and the Sitecore Framework which was developed in sprints with offshore developers.. Prior to that, I led a process of change in which six systems management areas in the Danske Bank's IT development have migrated to agile development. I have successfully renewed workflows and methods so that the overall departmental efficiency, quality and employee satisfaction was improved.Prior to that, I have 12 years of experience in providing internet solutions. Eight years as Head of IT and Development in 1508 A/S. My skills range from project management to leadership in charge of personnel, resources and tasks. In addition, I was responsible for technical sales, professional development, quality assurance and development methods.I pay attention to detail, especially when solutions must be quality assured in relation to business goals, user experience, usability, accessibility, responsive design and the experience of solutions editorial maintenance and administration.

Christian Jacobsen's Current Company Details
Servicelovers

Servicelovers

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Chief Technology Officer at Servicelovers - improving customer satisfaction through ratings and employee engagement - activating real-time data to give companies a competitive edge
Christian Jacobsen Work Experience Details
  • Servicelovers
    Chief Technology Officer
    Servicelovers May 2021 - Present
    København V, Capital Region, Dk
    Heading up Servicelovers product development and delivery. Being responsible for:- Product roadmap and customer requirement support - Servicelovers Software-as-a-Service platform - Development team and DevOps - Assuring modern delivery processes and methods - Assuring a data driven approach in everything we do - Assuring privacy, data protection and security
  • Servicelovers
    Supervisory Board Member
    Servicelovers Oct 2014 - Present
    København V, Capital Region, Dk
    Member of Supervisory Board at ServiceLovers
  • Immeo P/S
    Manager
    Immeo P/S Jul 2020 - Apr 2021
    Copenhagen, Capital Region Of Denmark, Dk
  • Addition Consulting
    Consulting Director
    Addition Consulting May 2018 - May 2020
    Helping clients achieve business objectives through creation of digital concepts and technical solutions. Starting from business/project goals and objectives I've been analyzing, conceptualizing, workshopping and specifying how to implement solutions. On the technical side I've been working closely troughout the projects with solution architects, developers and QAs to ensure the quality of the implementation. I've been working with different clients from companies with global reach to SMEs. As head of the department I was leading Additions consultants with advisory roles within business consultancy, user experience and digitial insights.
  • Addition Consulting
    Delivery Director
    Addition Consulting Sep 2015 - May 2018
    Responsible for overall deliveries and management on projects by Addition Consulting:Responsible for: - Implementing and upholding operational excellence- Defining processes and strategies to reach the goals laid down in the company strategy- Ensuring continuous focus on obtaining maximum productivity- Ensuring customer satisfaction through customer centric cooperation on all projects- Ensuring quality in both processes and deliveriesWorking with different clients in different roles:- Account Manager- Digital Advisor and Business Consultant- Project Manager
  • Addition Consulting
    Senior Business Consultant / Sitecore Product Owner
    Addition Consulting Jan 2015 - Sep 2015
    Consultancy responsibilities: - Strategic advisory and business development- Responsible for client solutions, specifications, scoping and deliveries within agile methods- Handling Proof of Concepts in complex solution areas. Testing new solution models and technologies- Product Owner for Sitecore Products and services- Pre-sale activitiesSitecore Product Owner responsibilities:- Responsible for Addition strategy and road map for both product/solutions and go-to-market strategy - Responsible for Addition Sitecore products and Frameworks
  • Creuna
    Head Of Technology, Copenhagen
    Creuna May 2014 - Dec 2014
    Norway, Sweden, Denmark, And Finland, Dk
    My overall responsibility is to ensure that the tech department delivers projects, products and services in the right quality and on time. Responsibilities: - Department management- Staff management and recruiting - Professional development of the department - Process and Method Development - Quality Assurance - Product and service development- Pre-sales activities
  • Creuna
    Team Lead And Senior Technical Project Manager
    Creuna Oct 2013 - May 2014
    Norway, Sweden, Denmark, And Finland, Dk
    As team lead I have the responsibility for leading two developing teams. One in Copenhagen and one Ukraine. My responsibilities covers personnel management, team management and professional development.As Technical Project Manager I deliver solutions for web, e-commerce, apps and intranets for clients in the Nordic region.I'm usually with throughout the process from selling solution to the final delivery.
  • Creuna
    Senior Technical Project Manager
    Creuna Jun 2013 - Sep 2013
    Norway, Sweden, Denmark, And Finland, Dk
    As Technical Project Manager I delivered solutions for web, e-commerce, apps and intranets for clients in the Nordic region.
  • Burndown
    It Specialist And Agile Ninja, Founder And Owner
    Burndown Feb 2011 - 2013
    København, Dk
    Enables companies to adapt to agile techniques through consultancy services.
  • 1508 A/S
    Head Of It & Development & Associated Partner At 1508 A/S
    1508 A/S Aug 2000 - Jan 2011
    Copenhagen K, Dk
    Responsibilities: Management of the department, sales, HR, product development, knowledge sharing, professional development, adoption of new technology.Work:Personnel management, employee development, recruitment, technical offers writing, contract management, sales, aftermarket sales, capacity management, profiling the 1508s technical skills, quality assurance of deliverables and development setup. Skills:Leadership, strategy development, strategy implementation, user experience and accessibility, coaching, web standards, web technologies and Microsoft technologies. Results:• 1508 has had a positive result with good equity returns during the years when I was employed and associate partner.• Growing the development department to be 1508s largest department.• Delivery of more than 150 solutions to more than 75 different customers with great customer satisfaction.• 1508 is today a well known digital agency, recognized for their technical skills.• Establishment of independent functioning support unit for servicing customers.• Successful integration of acquired development department in existing development department.• Establishment and utilization of working with offshore suppliers.• Expansion of department from 4 to 25 employees.• Setting up development environments with continuous integration, automated testing and fully automatic. monitoring of QA and production environments.• Low employee turnover relative to other departments. • Winner of several Creative Circle Awards, Top of the Web and Sitecore Awards.
  • Danmarks Evalueringsinstitut - Eva
    Expert
    Danmarks Evalueringsinstitut - Eva 2009 - 2009
    København, Dk
    In 2009 I was screened, assessed and selected to become one of the experts that The Danish Evaluation Institute (in short EVA - a Government Agency dealing with accreditation) is using for assessing and accrediting educations.I've participated in an accreditation of a new higher level educational program "E-Concept Developer". The fields I covered in working with EVA was:* Computer Science* Media and Communication areas* Design areas* Quality-assurance of educational programme
  • Advice A/S
    It Consultant / Web Developer
    Advice A/S 1999 - 2000
    Copenhagen, Dk
    Acting as both developer and tech lead in many web projects.Primary projects involved developing websites on CMS, webapplications, JavaScript framework.Technologies used: HTML, JavaScript, ASP, COM, VBScript, MS SQL Server, IIS, Access and Excel.
  • Inet Systems
    It Consultant / Web Developer
    Inet Systems 1998 - 2000
    As self-employed all phases from sale to delivery and support was my job.Primary jobs was: Developing websites on my own CMS, webapplications, webtools and database development using HTML, CSS, JavaScript, ASP, COM, VBScript, MS SQL Server, IIS, Access and Excel
  • Sas Institute A/S
    It Supporter
    Sas Institute A/S 1998 - 1999
    Cary, Nc, Us
    Nice student job, where I was working as an IT supporter. My primary tasks were to set up computers, printers and network.IT was good, but I preferred to work in the development department. I tried to change but as a student worker I was not allowed. So I had to move on... (but a friend got my job in IT)

Christian Jacobsen Skills

Scrum Agile Methodologies Cms User Experience Web Project Management Web Applications Web Development Agile Project Management Project Management Javascript Usability Microsoft Sql Server Integration E Commerce Css Management Certified Scrum Master Csm Team Leadership Xml Strategy Agile Requirements Analysis Information Architecture User Interface Design Business Strategy System Architecture Leading Cross Functional Teams Sitecore Umbraco Front End Mobile Devices Iis Cloud Computing Digital Strategy Consulting Business Development Content Management Internet Strategic Leadership Databases Software As A Service

Christian Jacobsen Education Details

  • Niels Brock - Copenhagen Business College
    Niels Brock - Copenhagen Business College
    Datamatician (Datamatiker) - Advanced Computer Studies
  • Avedøre Gymnasium
    Avedøre Gymnasium
    Secondary School
  • Risbjergskolen
    Risbjergskolen
    Primary School

Frequently Asked Questions about Christian Jacobsen

What company does Christian Jacobsen work for?

Christian Jacobsen works for Servicelovers

What is Christian Jacobsen's role at the current company?

Christian Jacobsen's current role is Chief Technology Officer at Servicelovers - improving customer satisfaction through ratings and employee engagement - activating real-time data to give companies a competitive edge.

What is Christian Jacobsen's email address?

Christian Jacobsen's email address is ch****@****down.dk

What is Christian Jacobsen's direct phone number?

Christian Jacobsen's direct phone number is +45 33 69 *****

What schools did Christian Jacobsen attend?

Christian Jacobsen attended Niels Brock - Copenhagen Business College, Avedøre Gymnasium, Risbjergskolen.

What are some of Christian Jacobsen's interests?

Christian Jacobsen has interest in Development, Mobile, Social Media, Soccer, Health, Education, Environment, Agile Methodologies, Kinect And Gastronomy, Team Leadership.

What skills is Christian Jacobsen known for?

Christian Jacobsen has skills like Scrum, Agile Methodologies, Cms, User Experience, Web Project Management, Web Applications, Web Development, Agile Project Management, Project Management, Javascript, Usability, Microsoft Sql Server.

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