Chris Ingram, Pmp Email & Phone Number

Los Angeles, CA, US

Beverly Hills, California, US

• Domain Driven Ticketing
• Led the implementation of new strategic initiatives for Fulfillment and Orders domains that transformed the Fulfillment and general ledger of the ticketing workflow from legacy Host & Archtics systems to domain driven.
• Managed the delivery of programs like Future Venue by coordinating across product, tech and operations teams to release domain-driven capabilities Transfer, Assign, & Resale.Global Project Management
• Regularly analyzed program progress sharing status reports and global PMO techniques to mitigate risks and resolve issues before major incidents occurred. Secure, Technical Operations
• Facilitated remediation and response for security PCI supplemental findings
• Established the organization’s first Observability & Monitoring solution using Open-Tracing via Lightstep

Thousand Oaks, CA, US

• Global Pharmaceutical Supply Chain Software and Infrastructure -
• Completing Amgen-compliant, qualification & coordination of PAS|X MES supply chain management software that supports eleven (11) manufacturing plant locations globally.
• Upgraded Citrix environments globally for eight (8) different AMGEN locations.Data Center Shutdown & Relocation (application & hosting infrastructure)
• Lead program manager responsible for reducing the operational footprint by 79 applications
• Mentoring data center operations (DCO) project managers & key point for escalation
• Accountability for on-time delivery from data center operational project management team by completing 23 (19 GxP) corporate application migrations, & 32 (16 GxP) decommissions within the first year

Norwalk, Connecticut, US

• Toll Roads, EZPass, Express Lanes, Photo Safety Systems -
• Established new datacenter presence (both live & disaster recovery footprint) that currently hosts the Southeastern Pennsylvania Transportation Authority (SEPTA) New Payment Technology solution
• Facilitate the technical implementation of Los Angeles Metropolitan (LA METRO) Express Lanes roadside to datacenter networks; customer service center office build outs; integration with CalTrans fiber backbone.
• Stabilize & integrate the new client municipalities into the Photo Safety Solutions (PSS). Implement the Back Office Systems (BOS) for the open toll road solution for New Jersey EZPass from the ground up in brand new.
• Lead the entire technical implementation for the North Carolina Toll Authority’s roll out of NC QuickPass.

• Global Outsourcing Support -
• PM for Ingram Micro’s first SAP Rollout in Asia/Pacific Region that included upgrades for Oracle RAC, & PeopleSoft; & Global Data Center Consolidations for Ingram Micro Partners.
• Facilitated enterprise Remedy event management migration.
• Coordinated technical teams worldwide from Monterrey, Bangalore, & Jamaica, to Pittsburgh, Philadelphia, & the Pacific Northwest.
• Successfully managed key projects for commercial customers such as Viva MD & GovJobs.
• Spearheaded automation of CTO & Chief Telecom offices’ paper-based workflow to a Web-based system, through a single user ID & portal solution.

Bethesda, MD, US

• State & Local Government Technology -
• Designed a Prototype-to-Product development philosophy by combining the best of 3 project management philosophies: eXtreme Programming, Microsoft Solutions Framework & Rational.
• Implemented management’s vision by moving paper-based workflows to Web-based, wireless, video & multimedia solutions.
• Drove deployment for County government clients: OC search engine, child & family services Website, integrated waste management hauler tracking system & probation department wireless field notebook.
• Working with Board of Supervisors, established county’s first enterprise streaming video service.
• Integrated Microsoft source control & versioning software for rapid development & deployment.

Los Angeles, California, US

• Web Properties for Mainframe -
• Transformed a team 3 months behind in-service levels to completing all outstanding requests (including projects over one year late) within 4 weeks.
• Prepared & presented demonstrations of new products that showcased functionality, design, marketability, end-user & corporate benefits.
• Implemented site-wide standards & development of numerous web applications.

• Online Analysis & Consulting -
• Founded & operated consulting firm serving the online needs of best-selling authors (KamikazeCowboy.com; MaryLouHenner.com) & the academic community (ReviewCopy.com).

Bachelor'S Degree, Sculpture

Japanese, Language And Culture