Delivering the best end-to-end consumer and clinician experiences by investing in people, process, and innovative technology. Building strategic relationships with executive leadership and working closely to accelerate achievement of shared strategic goals.▪ Provide leadership and guidance to business and technology partners creating strategic alignment within Ascension Saint Thomas ministry and the technology requirements of the Ascension enterprise▪ Influence Ascension Saint Thomas ministry strategy for new and existing programs and systems to align with product and service standards▪ Establish strategic direction and oversight in order to ensure that technology resources will be optimized, and expenses managed

▪ Lead and manage 4 direct and 30 indirect reports across growth and revenue, account management support, communications and change management, and Provider Education Team around risk management and diagnosis coding▪ Drive strategic initiatives within provider network aligning business strategy, performance metrics, and provider engagement with financial stewardship of $2.5M▪ Orchestrated a vision and model for operational management and oversight to administer Global, Financial, and Operational Review Meeting (GFORM) that standardized approach key business decision making▪ Built Network Operations and Communications (NOC) team with effective change management with provider engagement strategy, IPA Network Operations, IPA Client Communications, Field Communications

▪ Directed PMO staff of project managers and business analysts supporting execution of Enterprise strategic business initiatives▪ Managed and supported delivery of HealthSpring’s Enterprise portfolio of business initiatives, including vendor selection projects, programs, and process engineering projects▪ Communicated with HealthSpring’s Enterprise Senior Management Team through monthly steering committee presentations, monthly departmental portfolio reporting, and executive dashboards▪ Consulted on EPMO requests; determined project resource requirements and performed staffing, management, and delivery oversight