Chris Aitchison Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Monitor the processing of customer transactions to ensure invoice accuracy and resolve customer inquiries and complaints requiring management-level escalation (Circa 1M transactions per month)Manage the Customer Systems Helpdesk team, coaching and mentoring team members to enhance job performance and customer satisfaction. As the regional product owner for.

Brisbane, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

Managed customer projects and engagement with senior project sponsors and stakeholders within the QLD Government. Scoped requirements to develop an asset lifecycle solution for the management of property assets. Completed field testing of company applications designed for Building Information Modelling (BIM) and property management.

Acacia Ridge

Managed key accounts involving major grocery retail and industrial clients, overseeing the distribution of goods within QLD and interstate via road and rail intermodal transport networks, maintaining a DIFOT of 98%+. Negotiated contracts to align customer requirements with business objectives, securing agreements with major grocery retailers and industrial.

Villawood

managed the Sales team in Australia and New Zealand, conducting a comprehensive review of our existing customer base, sales pipeline, and strategies to determine growth projections. I supported the due diligence process and facilitated the transition of the business to the new owner following its sale, ensuring a smooth and efficient handover.

Brisbane

Negotiated pricing with existing and new contracts to improve profit recognition, justifying significant price increases of over 20% where necessary to maintain ongoing supply. I developed and implemented sales strategies to support an aggressive growth plan for the business, setting sales targets and performance measures to enhance growth. I also.

- Product Sales- Provide transport and logistics services for the queensland operation.

Thailand

Developed and executed business strategies that delivered revenue growth and increased profits. created a vision for the future to provide staff with a clear direction. Implemented business scorecards to monitor performance and progress across all functional areas. Defined and implemented Customer Service and Account Management standards to exceed customer.

Established a new team of Business Analysts and Project Managers to deliver business improvements in asset management as part of SAP implementation ensuring all legacy systems were migrated and business continuity maintained. Implemented a centralised knowledge management function to provide a reference point for management and staff. Developed business.