Christopher Ortiz Email & Phone Number

Los Angeles, California, US

Los Angeles, California, US

Los Angeles, California, US

• Provide Tier I & II support for remote clients to initiate digital artifact collection for suspicious events, network traffic involving indications of compromise and Adware/Malware Removal
• Develop and publish Qualys vulnerability assessment reports to advise clients about current vulnerabilities and recommendations for best security practices
• Coordinate and execute threat hunts to differentiate and mitigate potential intrusions, threat actors, indications of C&C traffic, malicious activity and false positives in client environments via Elasticsearch.
• Assist in development of departmental Standard Operating Procedures
• Develop whitelists, blacklists and post-detection protocol rules to ensure uninterrupted protection of client system
• Monitor web application firewall and host-based intrusion prevention system alerts

• Configured, deployed, and maintained IT resources for over 100 full-time and part-time staff operating IBM-compatible, Apple Macintosh systems and Konica Minolta printers. Performed drive-imaging, data backups.
• Managed the Board of Public Works Microsoft Active Directory Domain Services by configuring employee accounts, network drive mappings and policies
• Assisted the Information Technology Agency Security Team with data analysis of security issues, applications and Microsoft Windows 10 builds
• Analyzed, maintained and created accurate Excel spreadsheets of city-wide data, network traffic, incident reports, budget requests/reports and floor plans along with all office equipment
• Designed and presented technical documentation for the Envoy Visitor System, Microsoft Active Directory Environment, and Microsoft Windows Operating System for end users
• Assembled and maintained Network Attached Storage (NAS) units and all of their data

• Assisted in the design and software development of the “Remote Home Assistant” Alexa skill that helps older adults maintain independence, provides their caregiver with remote assessments, maintain accurateinformation.
• Integrated specific responses and displays schedule reminders for congregate meals, doctor appointments, senior center classes and other events
• Programmed to enable the end users to call for transportation, schedule activities and WDACS scope guidance, computing infrastructure, technical support

Bachelor Of Science - Bs, Computer Science

Certificate, Cyber Security Professional

Minor, Computer Information Systems

Certificate, Information Systems Security Professional