Focused on the running of the Batsrock Group insurance offerings

Providing bespoke advice on a range of highly competitive insurance products to clients in the military community across the South and South West of England. Consistently exceeded lead generation and sales targetsReceived commendations from The First Complete Network of Insurance and Mortgage Brokers, becoming a member of the ‘501 Club’Increased company presence in the military community Optimised customer satisfaction by managing cases from inception to… Show more Providing bespoke advice on a range of highly competitive insurance products to clients in the military community across the South and South West of England. Consistently exceeded lead generation and sales targetsReceived commendations from The First Complete Network of Insurance and Mortgage Brokers, becoming a member of the ‘501 Club’Increased company presence in the military community Optimised customer satisfaction by managing cases from inception to completionIncreased client retention by enabling smooth process from point of saleImproved internal communication between sales and administrative teams Developed trusted commercial relationships with mortgage broker and insurance providers such as Aviva, Vitality and AIG Developed innovative recruitment strategy to attract high-performing new advisors to the Company Show less

Led sales and marketing for large property portfolio in Spain; managed property redevelopments and refurbishments to increase saleable value. Consistently achieved sales targets, often in a difficult commercial climateEstablished effective marketing plans, sourced clients and managed sales process Followed-up viewings, negotiated offers and chased sales through to completion

Responsible for providing engineering support to Sun Microsystems corporate clients in the London and South-east RegionsReport direct to the UK Enterprise Engineering ManagerTeam Manager of 35 senior engineers, responsible for their career management, including performance reviews and mentoring Provided engineering service delivery management direct to Computacenter's corporate clients in London and the south-east, including Barclay's, Abbey National and BNP ParibasDirect… Show more Responsible for providing engineering support to Sun Microsystems corporate clients in the London and South-east RegionsReport direct to the UK Enterprise Engineering ManagerTeam Manager of 35 senior engineers, responsible for their career management, including performance reviews and mentoring Provided engineering service delivery management direct to Computacenter's corporate clients in London and the south-east, including Barclay's, Abbey National and BNP ParibasDirect liaison with Sun Microsystems senior UK service delivery management team Key contractor vetting manager for engineering resourcesTUPE process managerLondon management representative for country wide engineering forumLiaison with Hatfield Scheduling team for forecasting and placement of engineering and contractor resourcesLiaison with Human Resources ensuring best practice Show less

Responsible for the management of the Company WAN/LAN, (voice and data), incorporating 13 satellite locations across the UKResponsible for the Company operating systems administering 800 usersTeam Manager of 13 1st to 3rd line technical support personnel employed at various sites across the UKReporting weekly to the I.T. DirectorManage the organization's I.T. Policies and proceduresResponsible for the security of the network infrastructureResponsible for I.T… Show more Responsible for the management of the Company WAN/LAN, (voice and data), incorporating 13 satellite locations across the UKResponsible for the Company operating systems administering 800 usersTeam Manager of 13 1st to 3rd line technical support personnel employed at various sites across the UKReporting weekly to the I.T. DirectorManage the organization's I.T. Policies and proceduresResponsible for the security of the network infrastructureResponsible for I.T. Maintenance support contractsInfrastructure Team Budget ManagerAchievementsRestructured technical support team to improve efficiency Put in place Company I.T. PoliciesAssembled a new technical support team at major Regional Distribution CentreManaged the relocation of major subsidiary CompanyMajor cost savings made on maintenance contractsImproved asset tracking and auditing procedures for I.T. Hardware assetsDesigned and implemented an effective works service fault reporting database Show less