Chris A. Angelo, Jr. work email
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Chris A. Angelo, Jr. personal email
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Innovative Product Manager and positive change agent with a proven track record of managing high-performance teams, improving processes, and developing cutting-edge solutions. Consistent track record of achieving exceptional success by combining executive strategy with execution and delivery. Fosters strong relationships with internal and external stakeholders, history of developing strong geographical cross-functional teams. Demonstrated ability to consistently increase revenue and deliver cost savings. Strong aptitude in areas of product strategy development, process improvement/development, and relationship management.15+ year career reflects successful experience with software development in the insurance domain delivering both internal use and SaaS software; Strong operational background in client facing workflows.Extensive experience analyzing, designing, and implementing technical and support services, data analysis, operations, technical and user documentation; Viewed as confident, flexible, humble, highly respected, and trusted individual.Area of expertise include:• Strategic Planning• Product Vision• Cost Management• Software Development• Business Case Analysis• Project Management• Competitive Assessments• Client Satisfaction• Process Improvements• Communication• Requirements Gathering and Prioritization☑️ Strategic Operations Leadership☑️ Revenue Generation Acumen☑️ Powerful Process ImprovementProject Management ◼️ Skilled Leader ◼️ Operational Turnarounds ◼️ Team Creation & Development ◼️ Transformative Revenue Generation ◼️ Peak Performance Maximization ◼️ Cost ControlKey Skills: Strong executive presence ◾️ Adept at project management ◾️ Thrives in competitive environments ◾️ Skilled at assembling/directing strategies & action plans ◾️ Expertly builds high-performing teams ◾️ Fearless decision-maker ◾️ Turns strategic vision into tactical direction, with a constant eye on long term strategy and bottom line efficiencies.👨🏻🎓 Associates in National Flood Insurance Designation, The Institutes👨🏻🎓 B.S. in Psychology, Kansas State University, Manhattan, KS Certified Scrum Master
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Sr Portfolio ManagerT-Mobile Sep 2024 - PresentBellevue, Wa, Us -
Senior Product ManagerNic Inc. Mar 2022 - Mar 2024Overland Park, Kansas, UsManaged roadmap and vision for licensing and permitting product used extensively in the state government market. Lead product team engagement with engineering to deliver substantial product improvements within a short time. Regularly met with stakeholders to review roadmap and ongoing vision of the product. Consistently met with potential buyers to champion the product and show its versatility. -
Product ManagerNational Flood Services Apr 2013 - Mar 2022Kalispell, Montana , UsManage Product Vision for multiple remote teams with independent roadmaps with the emphasis on creating high-quality, meaningful and reliable software at the end of each sprint. Played leadership role in developing new CRM system to replace legacy systems. Responsible for breaking out Roadmap features into deliverable epics, prioritizing deliverables to meet release requirements, working with the BAs to refine stories for the clearest acceptance criteria, supporting developers and QA with a deep understanding of requirements, closely collaborating with Senior Leadership and other teams to ensure full range of feature sets across platforms. Continually drive future-facing discussions to ensure that our products will continue to exceed the business needs and delight our customers. -
Product OwnerNational Flood Services Jan 2012 - Apr 2013Kalispell, Montana , UsCollaborate with Senior Leadership to develop and prioritize vision for software product to outline how product will meet the needs of the market/client/end-user. Scope project and develop requirements into measurable objectives/timelines, assess risk and dependencies, create supporting Epics and User Stories, and monitor progress toward overall achievement. Ensure all stakeholders, including development teams, understand the overall goal and the details of the solution.Develop tools, reports, procedures, and training materials to support product enhancement development, workflow changes, and data reporting features.Work closely with client team to demonstrate products and act as SME during implementation of new clients. Collaborated with Customer Service, Data Analytics, Client teams to identify and prioritize features and defects; assess risk, and prioritize into development backlog, communicate resolutions
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Claims ManagerNational Flood Services Jan 2006 - Jan 2012Kalispell, Montana , UsAdapted product / services delivery strategies to the overall vision and mission of the business and resolved escalated claims issues. Managed team of up to 12 Claims examiners. Achieved 100% increase in revenue. Created new top-producing revenue stream resulting in $230K per year to the bottom line.Developed a cross-functional collaboration across IT, Operations, and Executive Leadership. Carved out spot in competitive landscape by introducing satellite office and remote employees—this model cascaded through to other departments.Managed claims team through Hurricanes Ike, Irene and Sandy. CAT execution for Harvey resulted on $30M+ in revenue. During multiple hurricanes, processed 120K+ claims; staffed over 400 claims reps; coordinated information between 25 representatives, 30 vendors, and 1K+ independent adjusters.Led Operational team through dramatic growth—company tripled in size within 18 months. Slashed claims processing time with new automated process, saving approx. 3 minutes per claim and 30K minutes per year. Deployed cost-effective IT solutions and eliminated inefficiencies, saving more than $220K.Reduced processing Error Rate by 30%+/-. Sourced new vendor to replace existing legacy systems.
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Claims ExaminerNational Flood Services Apr 2004 - Jan 2006Kalispell, Montana , UsFront line claims Rep, customer facing role. Responsible for reviewing claims and releasing payments to policyholders.Mitigated Risk: Assisted policyholders and Floodplain Management offices in mitigation against future flood damage through the National Flood Insurance Policy's Increased Cost of Compliance coverage.Strategically led teams through extreme unexpected spikes in workflow.
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Vice President Of Product Development & OperationsModrn Health Oct 2018 - Sep 2019Overland Park, Kansas, UsExecutive role at SAAS Model startup delivering TeleHealth Nursing services and mobile device functionality to enhance the patient care coordination effortEmphasis on product development and operationsReporting and Data Analytics
Chris A. Angelo, Jr. Skills
Chris A. Angelo, Jr. Education Details
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Kansas State UniversityPsychology
Frequently Asked Questions about Chris A. Angelo, Jr.
What company does Chris A. Angelo, Jr. work for?
Chris A. Angelo, Jr. works for T-Mobile
What is Chris A. Angelo, Jr.'s role at the current company?
Chris A. Angelo, Jr.'s current role is Product Manager | CSPO | CSM.
What is Chris A. Angelo, Jr.'s email address?
Chris A. Angelo, Jr.'s email address is an****@****ail.com
What schools did Chris A. Angelo, Jr. attend?
Chris A. Angelo, Jr. attended Kansas State University.
What skills is Chris A. Angelo, Jr. known for?
Chris A. Angelo, Jr. has skills like Claims Management, Claim, Insurance, Commercial Insurance, Property And Casualty Insurance, General Insurance, Property Damage, Process Improvement, Litigation Management, Underwriting, Training, Product Development.
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