Chris Annetts
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Chris Annetts Email & Phone Number

Strategic Advisor at Cazoto Consulting Limited
Location: Banstead, England, United Kingdom 12 work roles 2 schools
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Current company
Cazoto Consulting Limited
Role
Strategic Advisor
Location
Banstead, England, United Kingdom

Who is Chris Annetts? Overview

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Chris Annetts is listed as Strategic Advisor at Cazoto Consulting Limited, based in Banstead, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Chris Annetts.

Chris Annetts previously worked as Chief Strategy Officer at Heathrow and Strategy, Regulation & Customer Director at Heathrow. Chris Annetts holds Postgraduate Diploma In Management Studies & Hnd, Business & Finance from University Of Portsmouth.

Profile bio

About Chris Annetts

As a strategic leader with over two decades of experience, I specialise in turning complex challenges into actionable plans that deliver real business impact and create value. In my career to date, I have covered a range of key leadership roles - most recently Chief Strategy Officer at Heathrow Airport - where I guided major initiatives to drive both short-term success and long-term vision.I take a whole-business approach, ensuring alignment across stakeholders, from board members to regulators, business partners and external parties. By fostering strong relationships and creating agile, collaborative environments, I empower teams to deliver results in fast-paced, highly regulated settings.I’m passionate about creating clear, forward-thinking strategies that make a lasting and positive impact on both people and businesses. Let’s connect to explore how I can bring value to your organisation.Chief Strategy Officer | Chief Commercial Officer | Strategy | Regulation | Commercial Growth | Stakeholder Engagement | Customer Insights | Negotiation | Masterplanning | People Development | Leadership | Aviation | Infrastructure | Transport

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Chris Annetts's current company

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Cazoto Consulting Limited
Cazoto Consulting Limited
Strategic Advisor
Banstead, GB
12 roles

Chris Annetts work experience

A career timeline built from the work history available for this profile.

Strategic Advisor

Cazoto Consulting Limited

Banstead, Gb

Chief Strategy Officer

Hounslow, England, Gb

Executive Committee lead for Strategy, Regulation and Economics, Forecasting, Capacity & Masterplanning, Customer Insight and Customer Strategy.

Sep 2021 - Apr 2024

Strategy, Regulation & Customer Director

Hounslow, England, Gb

Leads the company’s strategy, working with the Board and Executive Committee to drive the thinking on how Heathrow can succeed in its markets, understand and serve its customers. Engages across the senior management teams to provide strategic direction and a clear business framework. Leads customer research and engagement for all of Heathrow and ensures that forms the core of our business plans, and engagement with the CAA as Heathrow’s economic regulator.

Mar 2020 - Sep 2021

Expansion Commercial Director

Hounslow, England, Gb

Leading the expansion commercial strategy, this role is a critical enabler to the overall success of the expansion programme, shaping plans to enable long-term sustainable growth in airline and non-aeronautical revenue. Building growth partnerships to develop an ideal mix of partner airlines to ensure competition and choice for consumers and cargo providers.

Nov 2018 - Mar 2020

Retail & Service Proposition Director

Hounslow, England, Gb

Leading a team of 47 to maximise revenue (2016 target £430m) and improve the passenger experience, by delivering products and services directly to customers and through business partners. Areas of accountability include: Digital Strategy (Web/App etc), CRM, Retail, Food & Beverage, Duty Free, Bureau de Change, Media & Advertising.Leading Service Transformation: Working with a wide range of internal and external stakeholders to define and deliver Heathrow’s ‘To Be’ service proposition.

Jul 2016 - Nov 2018

Director Of Commercial Passenger Services

Hounslow, England, Gb

Leading a team of 50 to maximise EBITDA and improve the passenger experience, through the identification of key passenger segments and the provision of products and services direct to the customer and through business partners. Areas of accountability include Digital Communications (Web/App), CRM, Commercial Telecoms, Car Parking & Car Rental, Premium Services & VIP, and the Heathrow Research & Insight team.

Jan 2014 - Jul 2016

Head Of Commercial Planning

Hounslow, England, Gb

Part of the Commercial Leadership team. Developed a new strategy and action planning framework for the Commercial function, led the Commercial Growth agenda and co-ordinated the commercial input into the CAA's five year regulatory review.

Jan 2013 - Dec 2013

Head Of Airline Business Development Star Alliance, Terminal 1 & 2

Baa Heathrow Airport Ltd

Responsible for growing income from airline activity at Heathrow in the short, medium and long term.Achieved through building and maintaining robust and constructive working relationships with airlines and airport community partners, good communications and ensuring effective internal team work.

May 2011 - Dec 2012

Head Of Category Food & Beverage, Health & Beauty

Baa

Hounslow, England, Gb

Responsible for developing and implementing category strategies, and the management of business partner relationships at Board level.Key activities included contract negotiations, marketing & PR, range / menu development, and optimising operational delivery across all Heathrow terminals. Income Budget £30m p.a. for the category.'Commercial lead' for Terminal 3.

Sep 2008 - May 2011

Senior Account Manager

Baa

Hounslow, England, Gb

- Managing business relationships with technology and entertainment partners including Wh Smith, Hamleys, HMV, Dixons, - Contract Negotiations, including CTN contracts across 7 BAA airports- Developing and implementing category strategies.- Delivered new brands for T5: Nokia, Sony, Hughes & Hughes, PC World & ‘Add’ stores.

Mar 2006 - Aug 2008

Head Of Retail Operations

Baa Stansted Airport

Responsible for all in terminal retail activity, income £50m p.a.Managed team of seven people to drive business partners service delivery and deliver sales targetsLed final phase of IDL redevelopment and Arrivals redevelopment projects

Jul 2003 - Mar 2006

Regional Sales Manager

Hargreaves Sports Ltd
Feb 1998 - Jul 2003
2 education records

Chris Annetts education

Postgraduate Diploma In Management Studies & Hnd, Business & Finance

University Of Portsmouth

Education record

Bishop Wordsworth'S Grammar School, Salisbury
FAQ

Frequently asked questions about Chris Annetts

Quick answers generated from the profile data available on this page.

What company does Chris Annetts work for?

Chris Annetts works for Cazoto Consulting Limited.

What is Chris Annetts's role at Cazoto Consulting Limited?

Chris Annetts is listed as Strategic Advisor at Cazoto Consulting Limited.

Where is Chris Annetts based?

Chris Annetts is based in Banstead, England, United Kingdom while working with Cazoto Consulting Limited.

What companies has Chris Annetts worked for?

Chris Annetts has worked for Cazoto Consulting Limited, Heathrow, Baa Heathrow Airport Ltd, Baa, and Baa Stansted Airport.

How can I contact Chris Annetts?

You can use AeroLeads to view verified contact signals for Chris Annetts at Cazoto Consulting Limited, including work email, phone, and LinkedIn data when available.

What schools did Chris Annetts attend?

Chris Annetts holds Postgraduate Diploma In Management Studies & Hnd, Business & Finance from University Of Portsmouth.

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