Christopher Arcos Email & Phone Number

Seattle, Washington, United States

• Contributed to the maintenance and enhancement of existing grocery organization services at Amazon, executing various tasks in Java to support and improve customer pickup and delivery operations.
• Managed on-call responsibilities, maintaining service quality by consistently meeting Service Level Agreements and reducing the team's ticket count, directly impacting quarterly performance metrics. Resolved.
• Increased code coverage to over 90% for two services using Java, TestNG, and JUnit; wrote unit and integration tests for pipeline approval workflows, leading to the establishment of full CD pipelines for both services.
• Led a UI/UX mobile platform experiment to streamline time slot selection, achieving a 0.63 improvement in conversion rates for grocery sales within 2 weeks, prompting a positive increase in order product sales and.
• Reduced latency in partner service communications by about 50% on average, achieved through asynchronous processing and daily request segmentation, optimizing dependency service load.

Cape Girardeau, Missouri, United States

• Contributed to enhancement and optimization of applications using C#, Blazor, HTML, CSS, and Angular, improving performance and user experience.
• Engaged in daily pair programming practices with a rotating team of developers, fostering a collaborative coding environment and promoting knowledge sharing to enhance application development and problem-solving.
• Streamlined internal tool management by developing a Blazor and C# application, reducing process time from weeks to days and eliminating the need for manual email approvals, significantly enhancing operational.
• Optimized a complex 3000-line MSSQL stored procedure, reducing runtime substantially and facilitating faster report generation for senior management, while ensuring more efficient data processing.
• Quickly acquired proficiency in Angular and Blazor, enabling timely contributions to the team's delivery of efficient solutions.

Philadelphia, Pennsylvania, United States

• Increased unit test coverage by 30% for key services using C# and.NET, enhancing code reliability, and mitigating potential future issues.
• Managed and updated private NuGet packages with Azure DevOps Artifacts, streamlining the deployment process and code reusability.
• Participated in daily stand-ups, effectively communicating task progress, and collaborating on problem-solving to meet project milestones.
• Implemented updates and feature enhancements to existing applications using C#, contributing to improved functionality and user experience.

Los Angeles, California, United States

• Achieved 100% test coverage using test-driven development, upholding high-quality code standards, and ensuring software reliability and performance.
• Engineered efficient and scalable back-end services with C#,.NET, and Entity Framework, supporting web application functionality.
• Developed responsive and user-friendly interfaces using React, HTML, CSS, and Bootstrap, aimed at optimizing future user experience and engagement.
• Integrated Swagger for comprehensive API documentation, leading to improved integration efficiency and better developer comprehension.
• Created stored procedures for CRUD operations and added essential tables to databases, boosting feature integration and functionality with C# and Entity Framework.

Corpus Christi, Texas, United States

• Performed security checks to ensure safety standards were being met at all times.
• Supervised juveniles throughout their daily activities.
• Conducted visual check on residents when in their rooms and kept track of important documentation.
• Assisted in the processing paperwork when receiving new juveniles in the facility according to departmental rules and regulations.
• Reported any unusual behavior to the Shift Supervisor and to the juveniles lead counselor.

Alexandria, VA

• Maintained a secure environment in sensitive facilities requiring a minimum of secret clearance, ensuring the safety and integrity of premises.
• Managed visitor access, overseeing the sign-in and sign-out process to maintain a record of facility occupancy and ensure authorized entry.
• Conducted regular patrols of the building, identifying and promptly addressing any security concerns or irregularities.

Fredericksburg, Virginia, United States

• Cultivated and managed client relationships, providing personalized commercial insurance solutions to meet diverse business needs.
• Analyzed and assessed client risk profiles to recommend appropriate coverage options, ensuring comprehensive protection and satisfaction.
• Provided exceptional customer service, addressing inquiries and concerns promptly, and maintaining high client retention rates.

Quantico, Virginia, United States

• Managed daily restaurant operations including opening and closing procedures, maintaining high standards of service and operational efficiency.
• Oversaw inventory management and ordering, strategically minimizing waste and maximizing profitability through careful resource management.
• Developed and implemented staff schedules, conducted hiring and training, optimizing team performance and productivity.

Quantico, Virginia, United States

• Supervised a crew of 15 in daily operations, to ensure that safety and accuracy standards were met.
• Maintained order and discipline while creating a positive and safe environment for new employees.
• Efficiently managed a diverse group personnel which led to a better work environment.
• Conducted training to meet safety requirements which led to 100% certification of all 20 members of my organization.
• Maintained inventories of Ammunition and Explosives owned by the United States Military worth over 24 million dollars during Explosive Safety Inspection which led to a high satisfactory rating from auditors and.

High School Diploma

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance